AMH CSS (Customer Service Solutions) Representative
About The Position
SUMMARY Represent Toyota Material Handling Systems in all aftermarket activities East of Atlanta territory. Provide superior customer satisfaction by providing unique, innovative solutions with the customer needs in mind at all times. JOB DESCRIPTION Attend all deliveries of new and used Forklifts being shipped within your territory Introducing the customer to Atlanta Fork Lifts, Inc. and what we have to offer in terms of business solutions Promote Service Programs tailored to match the needs of each respective customer Promote rental business within your territory. Promote Fleet Management Services where beneficial Define Target Accounts and Measure performance towards those Target Accounts
Requirements
- CSS Representatives must possess their own clean, safe vehicle to conduct business
- Honesty and integrity are an absolute must for a CSS Representative
- A desire to meet or exceed customers’ expectations is essential to a CSS Representative
- Excellent communication skills, both written and verbal are necessary
- CSS Representatives have an ability to interact with all departments within our dealership
- CSS Representatives will need to manage conflict and possess solid Negotiation Skills
- CSS Representatives will need to be proficient in Microsoft Word, Excel, Power Point, and Outlook
- CSS Representatives will always dress professionally and appropriately
- 3+ years’ experience in Material Handling Equipment or Industrial Sales preferred
- Must have a current unrestricted driver’s license
Responsibilities
- Attend all deliveries of new and used Forklifts being shipped within your territory
- Introducing the customer to Atlanta Fork Lifts, Inc. and what we have to offer in terms of business solutions
- Promote Service Programs tailored to match the needs of each respective customer
- Promote rental business within your territory.
- Promote Fleet Management Services where beneficial
- Define Target Accounts and Measure performance towards those Target Accounts
- Generate growth in the areas of Parts, Service and Rental within their territory
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
