AmeriCorps Member - Law Library Resource Center

J.B. Hunt Transport Services, Inc.•Mesa, AZ

About The Position

The Superior Court of Arizona in Maricopa County, one of the largest general jurisdiction Court systems in the nation, seeks enthusiastic individuals to serve 675 hours or 300 hours. Terms of service occur between August 4th, 2025, through July 31st, 2026. Members will participate in the Providing Access to Court Services (PACS) AmeriCorps program in the Law Library Resource Center. PACS AmeriCorps Members are critical to the informational and navigational operations of the court, as well as the Customer Service and Protective Order areas. This position involves working with members of the public who need help with court services and resources, which is crucial to promoting access to the court. The Superior Court is committed to providing access to justice for all people in the community. Terms Available: 675 Hours Fall (August 2025 – March 2026) 675 Hours Fall (September 2025 – April 2026) 675 Hours Spring (December 2025 – July 2026) 300 Hours Fall (September – December 2025) 300 Hours Spring (January – April 2026) 300 Hours Summer (April – July 2026)

Requirements

High School Diploma/GED
Must pass a criminal background check
For AmeriCorps State and National and AmeriCorps NCCC, you must be a U.S. citizen, U.S. national, or legal permanent resident alien of the United States to be an AmeriCorps member
Must be able to stand for long periods of time

Nice To Haves

The ability to multi-task and manage a high-volume and time-critical work environment
Excellent interpersonal skills
The ability to establish effective working relationships with others
The ability to communicate effectively both orally and in writing
The ability to plan, organize and maintain workflow
The ability to work under supervision and exercise judgment
Basic computer skills
Should be able to accurately maintain statistics and records
Maintain the confidentiality of all parties

Responsibilities

Provide direct customer service to litigants in various situations within a self-service environment
Handle a variety of requests, inquiries, and complaints from litigants and the general public
Attend and participate in training and evaluation
Assist court customers with finding needed services or locations
Become knowledgeable about various community resources and provide information to customers as necessary
Offer survey to customers assisted, and track assistance using computer software