Americas Content Operations Manager, Global Enterprise Marketing

Adobe • San Jose, CA

1d • $112,000 - $215,100

About The Position

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Adobe’s Content Operations team in Global Enterprise Marketing is seeking a skilled and self-starting Americas Content Operations Manager based in San Jose, CA. This valuable role offers the opportunity to build and streamline standard processes for content operations and internal communications across our dynamic marketing team. You'll collaborate closely with the Senior Manager of Content Operations to ensure the smooth flow of work and implement innovative workflows and processes. This is your chance to be a key player in developing flawless content supply chains and helping Adobe maintain its competitive edge!

Requirements

• 5+ years of proven experience in content management, content operations, content marketing, or a similar role
• Bachelor's degree or equivalent work experience
• Excellent written and verbal communication skills. Able to present complicated information in a clear and creative way!
• Strong analytical problem-solving skills
• Strong operational, project management, and documentation skills
• Understanding of B2B marketing, content supply chain, and the potential of AI for improving efficiencies in content operations

Nice To Haves

• Adobe Workfront experience preferred

Responsibilities

• Continuously refine our regular planning process and Adobe Workfront/Workfront Planner instances. Recommend improvements based on inefficiencies and bottlenecks. Lead the implementation of approved process changes.
• Standardize content production tracking and reporting frameworks.
• Update key leaders and team members on organization-wide content plans and status through regular touchpoints. Ensure a single source of truth for content plans.
• Maintain clear documentation and process guides for the content production model, including standard operating procedures and how-to guides for tools and systems used in workflows.
• Be a champion for content management guidelines throughout the organization through trainings, communications, and peer support.
• Collaborate with business operations, global and regional content teams, campaign marketing, portfolio marketing, creative teams, web, and other teams to drive efficiencies and improve internal communication.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level