American Sign Language/English Interpreter

Community Council of Nashua•Nashua, NH

16d

About The Position

Greater Nashua Mental Health is looking for a full-time ASL/English Interpreter to join our Deaf & Hard of Hearing Services Team! This is an exciting opportunity to be a part of a dynamic team of diverse deaf mental health providers as well as mental health interpreters. The ASL/English Interpreter provides direct interpreting to ensure effective communication access between Deaf and Hard of Hearing employees and non-signing employees, GNMH clients as well as collateral contacts outside the Deaf & Hard of Hearing Services Team.

Requirements

Bachelor’s degree in American Sign Language/English Interpreting or related field.
NH Interpreting license.
Fluency in American Sign Language with ability to express ideas clearly in ASL and spoken/written English.
Competent in practicing relevant Codes of Professional Conduct, Codes of Ethics in daily work.
In-depth knowledge of Deaf cultural norms.
Willing to work within interpreting teams and with diverse communication and language skills among staff and clients.
Flexible, willing to learn, and anticipates the needs of self and team.
Knowledge of and ability to use Microsoft Office products and videoconferencing platforms (Teams, Word, Outlook, Excel, etc.).
Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
Ability to be flexible with regard to workload and assignments.
Ability to problem solve and exercise ethical judgment, including reaching out to supervisor and team to navigate challenging decisions.

Nice To Haves

Knowledge/training in fundamentals of mental health interpreting is desired, however, specialized training opportunities will be available

Responsibilities

Provides effective English/American Sign Language (ASL) interpretation for staff of GNMH, including their interactions with non-signing clients and other GNMH staff, internal meetings, trainings, orientations and off-site meetings that GNMH staff are required to attend as part of their job duties and any additional activities that D/HH staff might participate in here at GNMH in accordance with state and federal accessibility laws and guidelines.
Provides effective English/ASL interpretation for Deaf and Hard of Hearing clients of GNMH, including their appointments with non-signing staff, counseling sessions when determined by the clients' clinical teams, and any other meetings that D/HH clients and their family members may participate in here at GNMH in accordance with state and federal accessibility laws and guidelines.
Supports the Language Access team in defining current and ongoing GNMH language access needs for clients and staff.
Supports the Language Access team in creating and evaluating current processes and workflows across the Agency to ensure language is not a barrier to access and present solutions when necessary.
When needed, supports the maintenance of schedules of staff and contracted interpreters; contacts affected parties in a timely manner when scheduling challenges arise.
Serves as consultative resource and advocate on behalf of staff and clients who require language services and/or accessibility.
Supports the Language Access Coordinator and Deaf Services Program Manager in evaluating and maintaining systems to support identification of clients that require language access.
Reviews documentation of client interpreting services for accuracy.
Reliable ability to travel statewide to interpret in a variety of community-based settings.
Performs other duties or special projects as required or as assigned.

Benefits

Choice of 2 health insurance plans
Health Reimbursement Arrangement
Health Plan Opt Out Benefit
Health Savings Account
Flexible Spending Account
Dental Insurance
Vision Insurance
Group Life and AD&D Insurance
Short and Long Term Disability
Accident & Critical Illness Insurances
403b Retirement Plan with Agency Match
Employee Assistance Plan
Generous Earned Time Off
Paid Extended Sick Time
10 Paid Holidays + your birthday!
Bereavement Leave
Tuition Reimbursement
Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program