American Girl Retail Associate (Seasonal)

Mattel • Los Angeles, CA

107d

About The Position

The Sales Department Clerk (Retail Associate) is located at AG Retail LA and reports directly to the Assistant Department Manager. We are looking for a dynamic individual who has the interpersonal skills to provide prompt, efficient, and exceptional sales assistance within our customer-oriented environment.

Requirements

• Sales experience in the specialty retail or service industry preferred.
• Must possess basic computer skills; some experience using a POS System, preferable.
• Must be willing to work a flexible retail schedule, including days, nights, and weekends.

Responsibilities

• Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions, and directing customers to merchandise, suggestive upselling, and awareness of product availability.
• Share information on store events, promotions, and activities with customers.
• Promptly and accurately process all point-of-sale transactions.
• Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
• Communicate merchandise and service needs to management on timely basis.
• Provide assistance to accomplish team and company goals.

What This Job Offers

• Number of Employees: 5,001-10,000 employees