About The Position

Amazon OTS Supply Chain Global Transportation and Logistics is searching for an experienced Logistics Specialist to oversee carrier performance management throughout the Americas region. The successful candidate will work closely with transportation providers to manage performance metrics and introduce innovative service offerings that drive business value. This role requires extensive collaboration with global and local business teams to create and implement effective supply chain solutions for both current operations and new programs. Using data-driven analysis, the position will focus on maintaining and enforcing rigorous performance standards for OTS carriers, while also managing Amazon's internal IT inventory transportation requirements. The ideal candidate will develop and implement solutions to enhance OpsTech Solutions' operational efficiency and scalability, providing vital support to regional operations partners across the network. This dynamic role offers the opportunity to make a significant impact on Amazon's logistics operations while working with diverse stakeholders throughout the organization

Requirements

  • Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
  • Experience in program or project management
  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
  • Experience with Six Sigma tools and Lean techniques
  • Experience in supply chain

Nice To Haves

  • Master's degree in supply chain, business, engineering, finance or related technical or quantitative field
  • Knowledge of Lean principles and DMAIC methodology
  • Experience in requirement gathering and ability to write clear and detailed requirement document
  • Knowledge of SQL
  • 2+ years of program or project management experience
  • 2+ years of supply chain experience

Responsibilities

  • Conduct deep dive analysis of performance combining internal and external data sources
  • Must be able to systematically resolve problems with data integrity and follow through on the resolutions to ensure they are delivered.
  • Must be able to work senior leadership in conducting carrier MBR and QBR's.
  • Must be able to report key business health metrics and observations in business reviews.
  • Must be able to quickly understand the business impact of the trends and make good quality data driven decisions.
  • Prioritize, optimize and deliver timely updates for all key metrics
  • Graphically visualize data to allow easy access to large sets of information and understanding for a broad range of people
  • Develop automation solutions for reports, tools and processes
  • Deliver operational improvements using data driven approach to root cause analysis and solution design
  • Continual, tactical communication with both external customers (Carriers, Vendors/Suppliers) and internal customers (OTS, Finance, Regional Logistics, OTS Rapid Asset Deployment Centers).
  • Work within various time constraints to meet critical business needs, while measuring and identifying activities performed

Benefits

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
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