AMER Logistics Specialist, Global Transportation and Logistics

Amazon•Nashville, TN

About The Position

Amazon OTS Supply Chain Global Transportation and Logistics is searching for an experienced Logistics Specialist to oversee carrier performance management throughout the Americas region. The successful candidate will work closely with transportation providers to manage performance metrics and introduce innovative service offerings that drive business value. This role requires extensive collaboration with global and local business teams to create and implement effective supply chain solutions for both current operations and new programs. Using data-driven analysis, the position will focus on maintaining and enforcing rigorous performance standards for OTS carriers, while also managing Amazon's internal IT inventory transportation requirements. The ideal candidate will develop and implement solutions to enhance OpsTech Solutions' operational efficiency and scalability, providing vital support to regional operations partners across the network. This dynamic role offers the opportunity to make a significant impact on Amazon's logistics operations while working with diverse stakeholders throughout the organization A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. About the team Amazon's OpsTech Solutions (OTS) Supply Chain team plays a crucial role in managing the fulfillment of non-inventory IT assets across Amazon's diverse business units. The Global Transportation and Logistics (GTL) team, a vital component of OTS Supply Chain, serves as the cornerstone for all transportation and logistics operations. This dynamic team oversees carrier relationships, from initial onboarding through ongoing performance management, while continuously developing and implementing innovative logistics strategies. GTL operates as an end-to-end supply chain management organization, seamlessly collaborating with procurement, planning, compliance, and operations teams to drive process improvements and cost optimization initiatives. Through strategic partnerships with transportation service providers and internal stakeholders, the team ensures efficient delivery of IT assets while maintaining high service standards across the organization. If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Requirements

Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
Experience in program or project management
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Experience with Six Sigma tools and Lean techniques
Experience in supply chain
2+ years of program or project management experience
2+ years of supply chain experience

Nice To Haves

Master's degree in supply chain, business, engineering, finance or related technical or quantitative field
Knowledge of Lean principles and DMAIC methodology
Experience in requirement gathering and ability to write clear and detailed requirement document
Knowledge of SQL

Responsibilities

Conduct deep dive analysis of performance combining internal and external data sources
Must be able to systematically resolve problems with data integrity and follow through on the resolutions to ensure they are delivered.
Must be able to work senior leadership in conducting carrier MBR and QBR's.
Must be able to report key business health metrics and observations in business reviews.
Must be able to quickly understand the business impact of the trends and make good quality data driven decisions.
Prioritize, optimize and deliver timely updates for all key metrics
Graphically visualize data to allow easy access to large sets of information and understanding for a broad range of people
Develop automation solutions for reports, tools and processes
Deliver operational improvements using data driven approach to root cause analysis and solution design
Continual, tactical communication with both external customers (Carriers, Vendors/Suppliers) and internal customers (OTS, Finance, Regional Logistics, OTS Rapid Asset Deployment Centers).
Work within various time constraints to meet critical business needs, while measuring and identifying activities performed