AME Client Executive

Orange•Atlanta, GA

2d•Hybrid

About The Position

Orange Business is here! About us Join us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities. About the role The Client Executive plays a vital role in the Orange Business customer-centric model, responsible for leading senior professionals to achieve strategic goals, drive financial performance, and adapt to market changes for sustained growth. • Lead and manage a team of senior professionals, driving them towards the achievement of strategic goals for multiple customer accounts. • Develop and execute effective business strategies that enhance customer satisfaction and contribute to revenue growth while ensuring P&L performance. • Foster strong customer relationships by understanding their long-term strategies and aligning your account team's efforts with their desired business outcomes. • Collaborate closely with cross-functional teams to ensure the account's objectives align with the overall company vision. • Act as the highest escalation point within the account team to address customer satisfaction issues. • Establish account governance and align with customer executive levels to enhance partnerships. • Expand Orange Business contacts within relevant customer entities to drive business success. • Serve as the highest escalation point for customer satisfaction, effectively managing and resolving issues. About you You bring over ten years of client-facing experience in IT services, showcasing your drive for sales and an in-depth understanding of Orange Business value propositions. You possess comprehensive management experience with strong leadership abilities, thriving under pressure while demonstrating excellent English communication skills. Your strategic thinking and deep financial acumen make you a pivotal asset within a diverse, virtual team environment.Your professional skills:• Exhibit strong sales drive and capabilities, consistently achieving or exceeding targets.• Demonstrate thorough knowledge of Orange Business value propositions and solutions.• Possess a solid understanding of major IT trends, including cloud-first initiatives, zero trust principles, and NextGen AI technologies.• Showcase comprehensive management experience with proven leadership skills, even in high-pressure scenarios.• Display strong financial acumen, including expertise in P&L management and revenue forecasting.Your soft skills:• Possess excellent organizational, coordination, and communication skills, ensuring clarity and precision in all interactions.• Demonstrate a client-focused approach, coupled with strong interpersonal and negotiation abilities.• Be an innovative thinker, capable of suggesting improvements and adapting to ever-changing circumstances.• Excel at building cohesive teams across diverse cultures and virtual environments.• Exhibit strategic thinking capabilities, aligning actions with C-level objectives. At Orange, we pledge to provide you with an environment that champions innovation and a growth mindset. You will be empowered to tackle challenges head-on and cultivate deep customer relationships, driving impactful outcomes that resonate within the organization. Join us in shaping the future of technology through dedication, curiosity, and inspiring leadership. What we offer • Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).• Professional Development: training programs and upskilling/re-skilling opportunities.• Career Growth: Internal growth and mobility opportunities within Orange.• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.• Reward Programs: Employee Referral Program, Change Maker Awards. Only your skills matter Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.

Requirements

You bring over ten years of client-facing experience in IT services, showcasing your drive for sales and an in-depth understanding of Orange Business value propositions.
You possess comprehensive management experience with strong leadership abilities, thriving under pressure while demonstrating excellent English communication skills.
Your strategic thinking and deep financial acumen make you a pivotal asset within a diverse, virtual team environment.
Exhibit strong sales drive and capabilities, consistently achieving or exceeding targets.
Demonstrate thorough knowledge of Orange Business value propositions and solutions.
Possess a solid understanding of major IT trends, including cloud-first initiatives, zero trust principles, and NextGen AI technologies.
Showcase comprehensive management experience with proven leadership skills, even in high-pressure scenarios.
Display strong financial acumen, including expertise in P&L management and revenue forecasting.
Possess excellent organizational, coordination, and communication skills, ensuring clarity and precision in all interactions.
Demonstrate a client-focused approach, coupled with strong interpersonal and negotiation abilities.
Be an innovative thinker, capable of suggesting improvements and adapting to ever-changing circumstances.
Excel at building cohesive teams across diverse cultures and virtual environments.
Exhibit strategic thinking capabilities, aligning actions with C-level objectives.

Responsibilities

Lead and manage a team of senior professionals, driving them towards the achievement of strategic goals for multiple customer accounts.
Develop and execute effective business strategies that enhance customer satisfaction and contribute to revenue growth while ensuring P&L performance.
Foster strong customer relationships by understanding their long-term strategies and aligning your account team's efforts with their desired business outcomes.
Collaborate closely with cross-functional teams to ensure the account's objectives align with the overall company vision.
Act as the highest escalation point within the account team to address customer satisfaction issues.
Establish account governance and align with customer executive levels to enhance partnerships.
Expand Orange Business contacts within relevant customer entities to drive business success.
Serve as the highest escalation point for customer satisfaction, effectively managing and resolving issues.

Benefits

Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
Professional Development: training programs and upskilling/re-skilling opportunities.
Career Growth: Internal growth and mobility opportunities within Orange.
Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
Reward Programs: Employee Referral Program, Change Maker Awards.

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