Pediatric Specialty Group ASR III
About The Position
POSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: operation room (O.R.) scheduling, front end customer service, patient registration, insurance/coverage verification, appointment scheduling, call center coverage, and a variety of administrative duties in support of department (such as handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.). Position: Ambulatory Services Representative III Department: Pediatric Specialty Group Schedule: Full Time (M-F 8a-4:30p)
Requirements
- EDUCATION: Bachelor’s degree plus 1 – 2 years relevant work experience or Associates degree plus at least 3 years relevant experience or HS/GED with 5+ years relevant experience.
- Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.
- Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
- Must be able to maintain strict confidentiality of all personal/health sensitive information.
- Ability to effectively handle challenging situations and to balance multiple priorities.
- Strong computer skills and knowledge of Microsoft Office applications (MS Word, Excel, Access, PowerPoint) and web/internet is required.
- Experience with standard hospital registration & billing systems or ability to learn such systems is also required.
Responsibilities
- coordinating all the functions and activities related to patient access including, but not limited to: operation room (O.R.) scheduling, front end customer service, patient registration, insurance/coverage verification, appointment scheduling, call center coverage, and a variety of administrative duties in support of department (such as handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.)
Benefits
- benefits (medical, dental, vision, pharmacy)
- contract increases
- Flexible Spending Accounts
- 403(b) savings matches
- earned time cash out
- paid time off
- career advancement opportunities
- resources to support employee and family wellbeing
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
