Ambulatory Services Representative, BMT, 40 Hour, Days
About The Position
Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. I. Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs II.
Requirements
- High School Diploma.
- 3 years of related experience, this requirement is waived if candidate has Associate’s or Bachelor’s degree.
- Requires the ability to use specialized applications software and computer systems.
- Necessitates individuals who are multifunctional and able to work under stressful situations.
- Exemplifies, professional behavior and excellent communication and human relations skills.
Nice To Haves
- Associate’s or Bachelor’s degree.
- Knowledge of business office procedures and medical terminology/procedures preferred.
Responsibilities
- Greets visitors and/or patients for scheduled and/or urgent care appointments and procedures.
- Confirms and verifies patient demographic and insurance information.
- May collect co-payments from patients upon arrival.
- Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information.
- Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
