Ambulatory Services Rep I - Outpatient Women's Services Health Clinic
About The Position
We are searching for a full-time Ambulatory Services Representative with the Outpatient Women's Services Health Clinic -- someone who works well in a fast-paced setting. In this position, you will provide patient care and excellent customer service in a healthcare setting. You will also assist in the coordination of flow and provider schedules to effectively manage patient care. “As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.” Think you’ve got what it takes?
Requirements
- High School diploma or GED required
Nice To Haves
- Experience in a healthcare setting, customer service focused industry, administrative/business, or teaching/training role preferred
Responsibilities
- Welcomes the patient and family and responds to customer questions with prompt information and/or services related to appointment status, wait time, or unanticipated problems.
- Informs staff and providers of delays in patient flow that are occurring outside of clinic.
- Greets and registers the patient/family when they arrive to check-in station
- Schedules appointments.
- Obtains and verifies patient’s demographic data (patient name, guarantor, insurance, address, telephone, etc.) for each encounter
- Processes patient payments
- Performs order entry and scheduling
- Completes checkout for patients and families
- Reviews superbills for completeness and prepares them for batch pick-up
- Directs patient to next point of service (next appointment, lab area, welcome desk, and cashier).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
