Ambulatory RN Care Manager

MultiCare Health System•Airway Heights, WA

28d

About The Position

As an Ambulatory RN Care Manager you’ll be responsible for exemplary cross-continuum care coordination, orchestrating care across the health care system and identifying opportunities to improve patient care, services and overall population health. You’ll employ the nursing process in the delivery of patient-centered nursing care and work collaboratively with multiple disciplines and resources facilitating wellness, and transitions of care for patients in the ambulatory environment. This role offers you a great opportunity to apply your motivation, organization, substantial clinical competency, self-direction, interpretation of information and judgement skills and abilities to achieve the organization’s goal of providing safe, reliable, and effective heath care excellence, patient-centered care and community engagement. It’s an exciting time to be a nurse at MultiCare. We are on a journey to become a best-in-class nursing organization. Together, we are creating an environment where nurses are owners in the clinical decision- making process, are well connected, have open communication with their colleagues, feel supported to develop professionally, and understand the future of nursing at MultiCare.

Requirements

Bachelor's degree in Nursing, or obtained within five (5) years from the initial date of hire; RN with 15+ years of service or internal candidates hired before January 1, 2021 may be considered in satisfaction of this requirement in lieu of an education agreement
Current Registered Nurse licenses in Washington State or Multistate license endorsement (MLS)
Master’s degree in nursing preferred
Certification as Certified Case Manager (CCMC), Accredited Case Manager (ACMA), Care Coordination and Transition Management (AAACN), Ambulatory Care Nursing (AAACN), or similar required or obtained within 3 years of hire ( E mployees hired prior to 8/1/2023 will have this requirement waived)
Three (3) years of recent clinical hospital/ambulatory experience
Knowledge of care continuum (inpatient, ambulatory, post-acute, etc.) preferred

Responsibilities

Ensure the patient and family experiences seamless and safe transitions of care and engage with them as an integral and essential component of the care delivery process
Advocate for patients and families, ensuring sensitivity to cultural and ethnic practices and beliefs
Provide patient-centered education of disease processes and wellness opportunities
Assist patients and families toward self-management of care including goal setting for management of chronic disease, improving medication adherence, creating a plan for behavioral change and coordinating community resources via nurse visit, telephone management, or other contacts, as needed
Collaborate with leadership and the care team to identify opportunities, and develop a plan of action to promote appropriate utilization of resources across the continuum
Serve as resource for staff, colleagues, physicians and advanced practice providers to positively impact CMS core measures and National Patient Safety Goals.