Ambulatory Reception Scheduler Coordinator

Hutchinson Health • Saint Paul, MN

8h

About The Position

Regions outpatient Rehab has an opportunity available for an individual with exceptional customer service skills to join our Neuroscience Center in a Ambulatory Reception Coordinator/Scheduler position.
To create and maintain a welcoming environment for all patients, visitors, and staff by providing exceptional customer service Independently performs patient check-in, registration/insurance verification, appointment scheduling, providing patient directions, monitoring wait times, and acting as a patient advocate. Assists in supporting the Scheduling Coordinators by receiving incoming calls and scheduling Rehabilitation for all outpatient sites as needed. This work may vary in percentage of time per function, in location, and working schedule. Performs related duties as assigned.
Work Schedule:
Monday 630a-5p
Tuesday 630a-5p
Wednesday - OFF
Thursday 630a-5p
Friday 630-5p

Requirements

• Minimum 1 year previous clerical and/or customer service experience.

Nice To Haves

• Two years post-secondary education in Healthcare or Business Administration
• Three to four years in a health care setting

Responsibilities

• Create and maintain a welcoming environment for all patients, visitors, and staff
• Perform patient check-in
• Registration/insurance verification
• Appointment scheduling
• Provide patient directions
• Monitor wait times
• Act as a patient advocate
• Assist in supporting the Scheduling Coordinators by receiving incoming calls and scheduling Rehabilitation for all outpatient sites as needed
• Perform related duties as assigned

Benefits

• At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.
• We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.
• At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
• Benefits Designed to Support Your Total Health
• As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed