UVA Health System-posted 8 months ago
$19 - $30/Yr
Newcomb Hall, VA
Hospitals

The Ambulatory Program Assistant Coordinator assists specialty clinic RN Care Coordinators (RNCC) with additional and unique needs of the patient population. Ambulatory Program Assistant Coordinators perform clinical functions (e.g. vital signs, medication review, pending of medication refills), assist RNCCs with administrative tasks, and provide general support to RNCCs. Under the direction of the clinic manager or designee, Ambulatory Program Assistant Coordinators support clinic functions by retrieving medical records, covering Epic InBaskets, obtaining prior authorizations, and assisting with procedures. This position requires providing service to all age populations in a manner that demonstrates an understanding of the functional/developmental age of the individual served. Assists the RNCC and/or LIP in assuring effective and efficient clinic operations while maintaining consistent and accurate communication with team members, referring providers, and patients. Assists the registered nurse and/or provider with patients' physical, psychological, social, and cultural data collection according to practice standards and institutional policy/procedure. Organizes and prioritizes patient care activities considering patient and interdisciplinary team needs. Implements age-appropriate interventions based on individual patient needs as directed by the RNCC or provider. Provides care for all age populations in a manner that demonstrates an understanding of the functional/developmental age of the individual served. Assists to develop and implement patient/family teaching plans based on identified health education needs and condition and age of the patient. Provides for a safe environment and safe delivery of care. Performs administrative support responsibilities. Demonstrates teamwork in the delivery of patient care. Contributes to and assists with the professional development of others. In addition to the above job responsibilities, other duties may be assigned in accordance with specialties served. Recognizes the importance of time-sensitive issues. Assumes responsibility for professional development of self and others according to departmental policy.

  • Assist specialty clinic RN Care Coordinators with unique patient needs.
  • Perform clinical functions such as vital signs, medication review, and pending medication refills.
  • Assist RNCCs with administrative tasks and provide general support.
  • Retrieve medical records and cover Epic InBaskets.
  • Obtain prior authorizations and assist with procedures.
  • Provide service to all age populations with an understanding of their functional/developmental age.
  • Assist RNCC and/or LIP in ensuring effective clinic operations.
  • Collect patients' physical, psychological, social, and cultural data.
  • Organize and prioritize patient care activities.
  • Implement age-appropriate interventions as directed.
  • Develop and implement patient/family teaching plans.
  • Ensure a safe environment and delivery of care.
  • Perform administrative support responsibilities.
  • Demonstrate teamwork in patient care delivery.
  • Contribute to the professional development of others.
  • High School Diploma or equivalent required.
  • 3 years clinical experience preferred.
  • American Heart Association (AHA) Health Care Provider BLS certification required.
  • Current Medical Assistant Certification through a recognized national professional association.
  • Virginia Department of Health Emergency Medical Technician - Intermediate EMT, Advanced EMT, or Paramedic required.
  • Equal opportunity employer with a commitment to diversity.
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