Ambulatory Pharmacy Technician 40D

Kent Hospital • Warwick, RI

413d

About The Position

The Ambulatory Pharmacy Technician at Kent Hospital plays a crucial role in supporting patients and pharmacists by ensuring quality patient care through medication adherence support. This position involves direct interaction with patients, managing prescriptions, and maintaining pharmacy operations to enhance overall service delivery.

Requirements

• Registered in the State of Rhode Island as a Pharmacy Technician
• National certification as a CPhT must be obtained within 6 months of hire
• 1+ year of experience as a Pharmacy Technician (5+ years preferred)
• Strong verbal communication skills
• Strong phone skills
• Highly productive and quality focused
• Maniacal attention to detail
• Highly computer proficient (knowledge of EPIC Willow and Cerner software system a plus)

Responsibilities

• Provides excellent customer service
• Interprets and enters prescriptions
• Clarifies prescription orders with pharmacist and/or clinician as appropriate
• Labels and fills prescriptions for the pharmacist to verify
• Performs pharmaceutical calculations
• Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication
• Identifies and assembles supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs, Band-Aids
• Prepares medication for delivery to patients and departments
• Delivers medication services to patients within hospitals
• Answers, resolves and triages inbound inquiries
• Provides outbound therapy/medication adherence check-ups
• Secures refill prescriptions
• Resolves insurance related issues and assists patients with various forms of financial assistance
• Maintains pharmacy inventory including drug ordering and receiving
• Communicates directly with patients over the phone to assist them in the awareness of their medications and addresses any concerns
• Achieves operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up
• Manages, organizes, and updates relevant data using database applications
• Applies observations and recommendations to operational issues, increased productivity, quality, and customer-service standards
• Identifies trends, resolves problems; recommends improvements; implements change
• Actively participates in process improvement initiatives
• Acts as a value-added business partner to stakeholders throughout the organization
• Protects organization's value by keeping information confidential
• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: No Education Listed