Ambulatory Office Supervisor-RN-Urgent Care

WVU Medicine

15d

About The Position

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. Supervises and coordinates activities and employees of applicable ambulatory office.

Requirements

Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).
Five (5) years of nursing experience.
Use a computer keyboard, monitor and mouse.
Answer telephones and transcribe messages.
Communicate verbally, written and electronically with healthcare personnel, families and patients.

Responsibilities

Assists in interviewing and selection of clinic staff.
Investigates concerns and prepare corrective action for employees as necessary.
Documents and gives performance appraisals of employees.
Supervise and coordinate ambulatory nursing care. Ensure staffing, delegate assignments, update nursing staff on new policies/procedures and ensure implementation, monitor effectiveness for clinical support staff at center. Prepares patient care report for staff meetings.
Supervises and coordinate office laboratory and ancillary testing ensuring compliance with OSHA and CLIA standards. Ensure equipment is in good service and operated safely and properly by staff.
Ensures patient care quality management. Coordinates CLIA, COLA, and OSHA compliance and documentation.
Resolve patient complaints.
Ensures OSHA and CLIA compliance and regulation updates and associated in-service training needs, reports and documentation.
Proficiency lab testing which includes test schedule planning and analysis of results.
Coordinates community outreach efforts, including community health clinics, physicals and testing. Coordinate office practice based clinical research data collection per research protocols.