Ambulatory Nurse Manager, General Internal Medicine, 40 Hours (Days)

Boston Medical Center•Boston, MA

39d

About The Position

The Nurse Manager in General Internal Medicine is a registered nurse who functions as a supervisor and clinical resource for nursing staff, team leads and team coordinators, and medical assistants. She/he provides oversight on the implementation of operational, patient care and other associated clinical activities. The Nurse Manager reports to the Nurse Director and will collaborate on practice improvements that ensure that the nursing process is operationalized utilizing Standards of Care/Standards of Practice. As part of this role, the Nurse Manager will seek out opportunities to innovate and enhance nursing practice and best clinical practice using data-driven methodologies and a shared governance model.

Requirements

Graduate of an accredited baccalaureate nursing program (BSN) required.
Work requires current Massachusetts RN license or ability to gain reciprocity license prior to start.
A minimum of three to five years clinical experience is required.
Analytical abilities necessary to organize, supervise and evaluate the work of others, to develop, interpret, implement, and evaluate policies, procedures and standards.
Work requires effective communication skills and excellent interpersonal skills.
Effective verbal and written multilingual skill (beyond that of English) in languages appropriate to the patient populations served by the Hospital.
Proficiency with standard software programs used in healthcare (such as MS Word, Outlook) and web browsers, patient registration systems and electronic medical record.

Nice To Haves

Charge nurse or supervisory experience is preferred.
Experience in Population Health is preferred.
Experience in Primary Care is preferred.
Experience with Epic preferred.
Certification in related specialty areas may also be required.

Responsibilities

Performs management duties in collaboration with the nurse director to achieve and maintain quality services and positive employee relations.
Assumes overall unit management within established policies, procedures, labor and supply budgets in the absence of the nurse director.
Supervises (hires, evaluates, and disciplines) all RN and non-RN staff according to established personnel policies, procedures and union contracts.
Initiates and facilitates problem solving by timely identification and communication of staff and patient care issues and solutions to nurse director.
Assures that staff schedules are completed and posted in accordance with nursing and medical assistant department policies, procedures and union contract requirements.
Acquires, maintains, and utilizes knowledge of current labor contracts and personnel policies and procedures, initiates timely and appropriate management interventions, inclusive of coaching, counseling and progressive discipline. Works collaboratively with Human Resources/Labor Management staff as needed.
Conducts independent investigation of employees' incidents involving clinical practice issues including review of employee personnel file, discipline record, and evaluations. Imposes appropriate disciplinary action when needed.
Promotes and facilitates staff's professional development to ensure the unit provides quality nursing care.
Promotes staff development and clinical competency by facilitating staff attendance of unit in-services, appropriate outside conferences, and department committees.
Promotes own professional development by attendance at conferences with a management/clinical focus.
Develops staff assignments for patient care taking into consideration individual staff abilities and learning needs.
Works collaboratively with the nurse director/clinical instructor to establish, facilitate and coordinate a preceptor program.
Participates in quality improvement activities and on committees to ensure that Standard of Care/Practice are evaluated and met.
Completes unit based quality improvement/risk management projects in collaboration with the nurse manager.
Participates in assigned committees and communicates timely information to nurse director and staff.
Facilitates unit based, approved research projects.
Promotes practice that is in compliance with appropriate statues and regulations (i.e., DPH, Joint Commission, OSHA, etc.).
Coordinates clinical activities to ensure safe and efficient functioning of the unit based on patient needs.
Demonstrates the knowledge and skills necessary to promote care appropriate to the age groups of patients regularly served.
Promotes and maintains effective professional relationships with all healthcare team members to ensure that patient care issues are addressed in a timely manner.
Acts as a clinical role model to staff through provision of direct patient care in accordance with appropriate department policies and procedures.
Promotes the Nursing Department's mission, professional practice model, and Magnet culture.
Utilizes hospital's values as the basis for decision making and to facilitate the division's hospital mission.
Follows established hospital infection control and safety procedures.
Performs other duties as needed.