Ambulatory Neuroimmunology & Neuromuscular Disease Nurse Navigator

University of Rochester • City of Rochester, NY

35d

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. The Nurse Navigator supports patients with neuroimmunology and neuromuscular diagnoses throughout their care journey. This role coordinates complex treatment plans, facilitates timely access to services, and ensures patient education and advocacy across settings including outpatient, infusion, and community care. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

Requirements

• Registered Nurse (RN) with current NYS licensure
• Ability to manage complex care needs and work collaboratively across teams

Responsibilities

• Provides individualized assistance, support and comprehensive coordination of care for patients and their families/caregivers, to eliminate barriers to timely care, facilitate flow through system, facilitate interactions with care team, increase patient and provider satisfaction, maintain point of contact with providers and serve as first point of contact for patients and families
• Onboard new patients starting DMTs or infusion therapies, including consent and education
• Coordinate care for patients receiving treatment at home or outside infusion centers
• Track labs, MRIs, prior authorizations, and medication logistics
• Collaborate with Infusion Navigator, providers, schedulers, and social work to remove barriers to care
• Support biosimilar transitions and medication teaching

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed