Ambulatory GI Clinic - Nurse Manager

University of Rochester • City of Rochester, NY

32d • Onsite

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. The Division of Gastroenterology and Hepatology is seeking an experienced, motivated Nurse Manager to join its leadership team. This role provides operational and clinical oversight for outpatient GI clinics located at 180 Sawgrass Drive and within the Strong Memorial Hospital Ambulatory Tower. The Nurse Manager is responsible for mentoring and developing the Assistant Nurse Manager, supervising clinical nurses and technical staff, managing staffing and daily operations, and supporting high-quality, patient-centered care. Key responsibilities include problem-solving, maintaining standards of nursing practice, ensuring regulatory and policy compliance, and modeling exemplary customer service. The Nurse Manager will promote efficient systems that support patient safety, satisfaction, and clinic throughput, while fostering strong interdisciplinary collaboration through effective communication and interpersonal skills. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

Requirements

• A minimum of five years of nursing experience and two years of leadership experience are required
• Bachelor’s degree in Nursing required
• Master’s degree preferred (required within 5 years)

Nice To Haves

• Prior outpatient clinic management experience is strongly preferred.

Responsibilities

• Maintains 24 hour-a-day accountability for all patient care and nursing activities on assigned outpatient unit.
• Oversees and directs unit activities including standards development, human resource management, assessment of resource needs and utilization, staff development and communication within nursing practice as well as among other disciplines and departments.
• Oversees all performance improvement activities at the unit level and participates in committees at all levels within the institution.
• Provides operational and clinical oversight for outpatient GI clinics located at 180 Sawgrass Drive and within the Strong Memorial Hospital Ambulatory Tower.
• Mentors and develops the Assistant Nurse Manager, supervising clinical nurses and technical staff, managing staffing and daily operations, and supporting high-quality, patient-centered care.
• Problem-solving, maintaining standards of nursing practice, ensuring regulatory and policy compliance, and modeling exemplary customer service.
• Promotes efficient systems that support patient safety, satisfaction, and clinic throughput, while fostering strong interdisciplinary collaboration through effective communication and interpersonal skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager