Ambulatory Clinic Assistant

American Addiction Centers•Hazel Crest, IL

1d•$21 - $31•Onsite

About The Position

Ambulatory Clinic Assistant Department: 34316 Advocate South Suburban Hospital - Diabetic Education Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: No weekends or holidays. Days Pay Range $20.80 - $31.20 Major Responsibilities: Patient Care 3)Performs initial work-up of patients by taking intake and assistng patient to complet intial paper work and documents the results in the medical record. 4)Performs various tasks based on department need. Performs waived testing such as glucometer, HgbA1C. 5)Assures medical record data i.e., results of tests, x-ray and consults are included in medical record for the physician to review during the visit. • Maintains and prepares instruments and equipment for physician use during the exam. • Requires the knowledge and skills necessary to provide care appropriate to adult (19 through 64 years), and geriatric (65 years and older) patients. Requires communication skills necessary to interpret age-specific response to patients. 6)Follows the referral approval process. 7)Inform other clinical staff of phone calls that are beyond scope of service. 8)Notifies appropriate clinical staff regarding patient needs and changes in patient’s condition which requires expertise scope of practice 9)Coordinates transportation of patients to/from appointment as needed. Works with the Social Services and Case Management to assure that patients have appropriate transportation arrangements to promote continuity of care. Makes external calls to transportation services, insurance companies, families, and community resources independently to coordinate this. 1)Anticipates need for and completes, accurately and thoroughly forms and paper work as necessary. 2)Accurately processes orders through the electronic medical record and transports specimens to lab as needed. 10)Assists patients/families with scheduling appointments. Provides instructions for upcoming appointments and procedures. Clerical responsibilities 1)Handles high volume of calls and triages those calls appropriately. 2)Maintains organization of patient files in the paper and electronic medical record, including electronic importing of documents, scanning records, and faxing correspondence to referring practices and other departments. 3)Scheduling of patient correctly with approriate discipline. Assure referrals are correct in the system. 4)Performs data input to keep registries up to date to support professionals in the clinic. Organization and maintenance of medical supplies for the clinic areas, including exam rooms and laboratory to meet patient and physician needs 1) Orders supplies to assure clinics needs are met and anticipated for. 2) Restocks and cleans exam rooms pre and post visits. 3) Reports need to reoder supplies to the APN/Dietician or Director orManager as needed. Clinic responsibilities 1) Assists in orientation of new staff. 2) Participates in development and implementation of clinical policies/procedures. 3) Assists in creating environment of continuous improvement, by participating in CQI teams, performing data collection and attending meetings on quality improvement. 4)Assists in trackin volumes for the clinic Developmental Responsibilities 1) Maintains current competencies specific to their practice. 2) Attends in-service and other professional development opportunities. Education/Experience Required: 2-3 years medical clerical assistant in healthcare and/or ambulatory setting experience. Experience with special populations preferred Knowledge, Skills & Abilities Required: • Clinically appropriate skills. • Excellent communication skills • Excellent organization skills • Self Starter• N/A Physical Requirements and Working Conditions: 1) Ability to access patients and respond in a timely manner 2) Exposure to unidentified infectious cases 3) Exposure to body fluids and blood 4) Ability to work varying shifts to meets needs of center. 5) Ability to work under stressful conditions and in difficult situations. 6) Physical demands are moderate. Occasional lifting, bending and stooping or sitting. Normal office environment where there is minimal or no physical discomfort due to temperature, dust or noise. Equipment utilized includes basic office equipment designed for use with ambulatory patients as well as emergency medical equipment. If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. Addendum: These job duties can be requested to be performed in any of the Chronic Disease Care Clinics This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care

Requirements

2-3 years medical clerical assistant in healthcare and/or ambulatory setting experience.
Clinically appropriate skills.
Excellent communication skills
Excellent organization skills
Self Starter

Nice To Haves

Experience with special populations preferred

Responsibilities

Performs initial work-up of patients by taking intake and assistng patient to complet intial paper work and documents the results in the medical record.
Performs various tasks based on department need.
Performs waived testing such as glucometer, HgbA1C.
Assures medical record data i.e., results of tests, x-ray and consults are included in medical record for the physician to review during the visit.
Maintains and prepares instruments and equipment for physician use during the exam.
Follows the referral approval process.
Inform other clinical staff of phone calls that are beyond scope of service.
Notifies appropriate clinical staff regarding patient needs and changes in patient’s condition which requires expertise scope of practice
Coordinates transportation of patients to/from appointment as needed.
Anticipates need for and completes, accurately and thoroughly forms and paper work as necessary.
Accurately processes orders through the electronic medical record and transports specimens to lab as needed.
Assists patients/families with scheduling appointments.
Handles high volume of calls and triages those calls appropriately.
Maintains organization of patient files in the paper and electronic medical record, including electronic importing of documents, scanning records, and faxing correspondence to referring practices and other departments.
Scheduling of patient correctly with approriate discipline.
Performs data input to keep registries up to date to support professionals in the clinic.
Orders supplies to assure clinics needs are met and anticipated for.
Restocks and cleans exam rooms pre and post visits.
Reports need to reoder supplies to the APN/Dietician or Director orManager as needed.
Assists in orientation of new staff.
Participates in development and implementation of clinical policies/procedures.
Assists in creating environment of continuous improvement, by participating in CQI teams, performing data collection and attending meetings on quality improvement.
Assists in trackin volumes for the clinic
Maintains current competencies specific to their practice.
Attends in-service and other professional development opportunities.

Benefits

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

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