Ambulatory Care RN Manager

Texas Scottish Rite for Children•Dallas, TX

4d•Onsite

About The Position

Our patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Ambulatory Care RN Manager Location: Dallas - Hospital Additional Posting Details: Monday - Friday 8:00 a.m. - 4:30 p.m. or variable depending on operational need Job Description: Duties/Responsibilities Defines, develops, and improves clinical, operational, and performance workflows and standards within areas of Ambulatory Care of nursing, patient-care delivery, and quality Assigns, monitors, and manages employees’ work within sphere of influence; operates with high-level of reliability and attention to detail Manages recruiting and hiring processes for team and areas of responsibility Ensures staff competency and compliance through initial and ongoing training/quality assurance efforts; functions as role model for team in terms of behavior, communication, and performance Responsible for outcomes, performance of team, and assigned metrics in Ambulatory Care Advances role of nursing and clinical-support teams within areas of responsibility, considering an evidence-based approach that is patient/family-centered, contemporary, cost effective, and efficient Functions as role model for team and organization in terms of nursing practice, behavior, communication, and performance Coordinates and develops professional growth of direct reports by focusing on individual/team advancement through clinical innovation and current trends Works collaboratively with all organizational stakeholders, including, but not limited to other leaders, to facilitate quality patient care, operational effectiveness and efficiency, and process improvements Acts as resolution point for appropriate issues of employee relations, escalating through chain of command as necessary Fosters positive family/patient experience in support of organizational efforts related to clinical-care delivery, customer service, and issue resolution Responsible for maintaining and approving accurate payroll, PTO, and leave records for direct reports in accordance with organizational policies, and labor codes, regulations, and laws May maintain patient information and documentation in electronic medical record; guides team in this area Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality, and patient rights; guides team in this area Supports and promotes hospital and departmental performance improvement goals Ensures quality care through compliance with departmental and organizational policies and guidelines, and external agency guidelines, standards, or regulations Supports departmental initiatives and change efforts Practices financial and resource stewardship Engages in strong communication, acts as team player in supporting mission and vision of organization, and abides by organization’s core values Additional duties as assigned

Requirements

Graduate of accredited school of nursing required
Current license to practice professional nursing in the state of Texas
American Heart Association BLS certification required
American Heart Association PALS certification required, or within 6 months of hire
Strong written and verbal communication skills required
Strong organizational and interpersonal skills required

Nice To Haves

Bachelor’s of Science in Nursing preferred
Minimum 3- to-5-years’ experience in pediatric outpatient clinic, physician office, or ambulatory setting preferred
Minimum 2-years in relevant leadership position preferred

Responsibilities

Defines, develops, and improves clinical, operational, and performance workflows and standards within areas of Ambulatory Care of nursing, patient-care delivery, and quality
Assigns, monitors, and manages employees’ work within sphere of influence; operates with high-level of reliability and attention to detail
Manages recruiting and hiring processes for team and areas of responsibility
Ensures staff competency and compliance through initial and ongoing training/quality assurance efforts; functions as role model for team in terms of behavior, communication, and performance
Responsible for outcomes, performance of team, and assigned metrics in Ambulatory Care
Advances role of nursing and clinical-support teams within areas of responsibility, considering an evidence-based approach that is patient/family-centered, contemporary, cost effective, and efficient
Functions as role model for team and organization in terms of nursing practice, behavior, communication, and performance
Coordinates and develops professional growth of direct reports by focusing on individual/team advancement through clinical innovation and current trends
Works collaboratively with all organizational stakeholders, including, but not limited to other leaders, to facilitate quality patient care, operational effectiveness and efficiency, and process improvements
Acts as resolution point for appropriate issues of employee relations, escalating through chain of command as necessary
Fosters positive family/patient experience in support of organizational efforts related to clinical-care delivery, customer service, and issue resolution
Responsible for maintaining and approving accurate payroll, PTO, and leave records for direct reports in accordance with organizational policies, and labor codes, regulations, and laws
May maintain patient information and documentation in electronic medical record; guides team in this area
Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality, and patient rights; guides team in this area
Supports and promotes hospital and departmental performance improvement goals
Ensures quality care through compliance with departmental and organizational policies and guidelines, and external agency guidelines, standards, or regulations
Supports departmental initiatives and change efforts
Practices financial and resource stewardship
Engages in strong communication, acts as team player in supporting mission and vision of organization, and abides by organization’s core values
Additional duties as assigned