Ambulatory Care Navigator - Wellness Center
About The Position
The Ambulatory Care Navigator is a member of the patient care coordination team and works to improve the health outcomes of our patients. Using reports from the third party payers and internally developed reports, this position will conduct patient outreach to assist patients with scheduling, ensure patients have appropriate follow up instructions, and connect patients with support services agencies. This position will be involved in activities to engage the physician practices in ongoing efforts of continuous quality improvement using nationally recognized measures. This position provides communication and support to the primary care providers regarding HEDIS, health maintenance, and management of chronic conditions of their patient panel. Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida. Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.
Responsibilities
- Conduct patient outreach to assist patients with scheduling
- Ensure patients have appropriate follow up instructions
- Connect patients with support services agencies
- Engage the physician practices in ongoing efforts of continuous quality improvement using nationally recognized measures
- Provide communication and support to the primary care providers regarding HEDIS, health maintenance, and management of chronic conditions of their patient panel.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
