Ambassador

Kelley Kronenberg•Fort Lauderdale, FL

19h•Onsite

About The Position

Overview Kelley Kronenberg is hiring an office Ambassador to join our team in Fort Lauderdale! This office is fast-paced, technology savvy, and team-oriented. This is an excellent opportunity for an individual who is eager to make an impact and is driven to exceed expectations. If you are interested in joining a growing team, this may be the job for you! Summary: The Ambassador will greet, assist, and provide directions and information to clients, visitors, and other guests of the firm. One of the most important roles the ambassador plays is operating the phone system, and responding to and routing all incoming calls to the law office. The Ambassador should provide efficient, organized, and friendly administrative support and customer service to clients and internal staff. This position requires a positive and resourceful attitude in the workplace with strong customer focused communication.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Basic understanding of administrative and clerical procedures and systems.
Proficient with Microsoft Office Suite or related software.
High school diploma or equivalent required.
1+ years of prior legal office experience

Responsibilities

Greet clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
Answer visitors’ questions, calls, and emails, and provide them with the relevant firm information.
Answer and route incoming calls on the phone system in a professional and friendly manner.
Maintain reception area, conference rooms, and all common areas in a clean and organized manner.
Help maintain and follow workplace safety and security by following proper protocols and procedures.
Receive mail, documents, packages, and courier deliveries and distribute accordingly.
Log, scan, and process all incoming mail including documents, checks, etc.
Manage the office e-fax inbox and route all faxes accordingly.
Manage the booking and use of office conference rooms.
Assemble and drop off outgoing mail and packages, including subpoena packets, hearing binders, trial document, etc.
Process records/documents received through CDS, thumb drives, share files, and create copies as requested.
Assist with trial preparation, assembling trial binders as requested.
Maintain and keep record of office inventory for supply rooms, common areas, snacks, and kitchen.
Assist with office, firm, and team initiatives such as events, breakfasts, celebrations, etc.
Perform administrative and clerical support tasks as requested. (printing, scanning, copying, mailing, etc.)
Assist with the execution of Office Services team initiatives and projects.