Calance-posted about 1 year ago
Full-time • Mid Level
Hartford, CT
Professional, Scientific, and Technical Services
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The Amazon Connect Engineer will assist in migrating from a legacy contact center to a modern, cloud-based solution using Amazon Connect. This role focuses on enhancing service delivery, improving customer experience, and streamlining operations through advanced technologies and integrations. The engineer will work closely with business staff in an Agile environment to implement scalable and secure solutions that align with the company's technology roadmap.
