Winter 25/26: AM Server

KILLINGTON PICO SKI RESORT • Killington, VT

10h • $21 • Onsite

About The Position

AM Breakfast Servers work early mornings serving breakfast in Preston’s Restaurant, located inside the Killington Grand Hotel. Breakfast service starts at 7am. Breakfast Servers perform all aspects of professional table and banquet service for every guest, including wine/beverage service, menu knowledge, and proper Point of Sale usage.

Requirements

• Basic education (high school), plus relevant restaurant or other food service experience preferred
• Vermont Department of Liquor Control certification of state liquor regulations
• Must be 18 yrs of age
• Neat appearance and pleasant personality
• Good basic knowledge of dining room and bar operations, including waiting on tables, hosting, bartending, and operating point of sale system
• Ability to deal with customers and staff in a courteous and efficient manner, and ability to deal effectively with impaired customers
• Ability to stand for long periods of time
• Ability to carry up to 40lbs on a regular basis

Responsibilities

• Opening restaurant by turning on lights, music, and TVs
• Preparing products and drinks prior to the service start, ensuring service will be smooth and timely
• Warmly greeting guests and presenting with menus
• Informing guests and accurately describing menu items
• Offering friendly suggestions on food and beverage options to increase the guest’s experience
• Knowing all drink offerings, including specials
• The ability to manage steps of service to provide exceptional service to all guests in assigned section, while keeping section organized and fluid
• Accurately and efficiently taking guests orders, entering them into computerized ordering system Including special requests and order changes- communicating to kitchen staff in these instances
• Maintain a safe work environment, by adhering to all Department of Liquor Control regulations
• CHECK ID’S
• Securely handling credit card transactions
• Promptly entering credit card tips accurately into computerized system at the completion of the day’s service
• Always maintain a friendly and polite tone and demeanor, thanking every guest
• Always maintaining clean and organized work areas
• Restocking supplies and products for next day’s service
• Exceed company standards for personal appearance
• Remaining flexible, efficient and helpful in assisting other servers, bartenders, support staff, and supervisors in the restaurant or banquet event
• Be respectful of all supervisory staff, co-workers, culinary staff, guests, and fellow Killington Resort employees, always upholding Resort Hospitality Standards
• Be knowledgeable of Killington Resort, and all amenities, events and services available
• Deliver ordered items to your guests accurately and in a fast, friendly manner
• Resolve any guest issues immediately. Notify supervisors of all issues with guests
• Assist in other areas of the restaurant as deemed necessary by supervisor
• Sweeping, mopping, vacuuming, bussing dishes, sanitizing tables, etc.
• Be prompt at the start of your shift, dressed in uniform, ready to serve guests at start of shift time
• Collaborative daily communication, with direct and indirect interaction with other wait staff, bar staff, all support staff, and with chefs on the service line

Benefits

• Seasonal position eligible for a season pass for employee/dependents and privileges at several other resorts.
• Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED