AM Server - Tavernonna (Breakfast Service)

Hotel Phillips Kansas City•Kansas City, MO

just now

About The Position

At Tavernonna, mornings are warm, inviting, and full of intention. Breakfast at Tavernonna blends Italian-inspired comfort with approachable favorites—served in a relaxed yet polished atmosphere that welcomes hotel guests, locals, and early risers alike. Tavernonna is managed by Arbor Lodging, a leading hotel investment and management company with a growing portfolio across the United States, Mexico, and the Caribbean. Arbor partners with brands including Marriott, Hilton, Hyatt, and IHG and is known for its people-first, hospitality-driven culture. This role is ideal for a morning-oriented server who brings calm energy, consistency, and genuine warmth to start each guest’s day on the right note. Summary: As an AM Server at Tavernonna, you set the tone for the guest experience. You’ll provide attentive, efficient breakfast service while maintaining a welcoming and unhurried atmosphere. This role requires strong communication skills, organization, and the ability to manage both early-morning pace and guest expectations with grace.

Requirements

Prior breakfast or daytime serving experience preferred
Strong guest service skills with a warm, approachable demeanor
Ability to work early mornings, weekends, and holidays as needed
Strong attention to detail and time management skills
Ability to multitask in a steady-paced breakfast environment
Professional appearance and team-oriented mindset
Ability to stand, walk, and lift up to 50 lbs for extended periods
High school diploma or equivalent experience
Ability to obtain and maintain required food and beverage certifications

Responsibilities

Deliver friendly, attentive breakfast service in a relaxed morning environment
Greet guests warmly and create a positive first impression to start their day
Guide guests through breakfast menu offerings, including ingredients and preparation methods
Take accurate food and beverage orders and serve items safely and efficiently
Monitor tables and anticipate guest needs, including refills and special requests
Process checks and payments accurately in accordance with company policies
Maintain cleanliness of tables, glassware, silverware, and service areas throughout service
Prepare your station prior to opening, maintain it during service, and break it down at shift end
Communicate effectively with the kitchen and support staff to ensure smooth service flow
Report tips accurately in compliance with IRS and company guidelines
Maintain a professional, calm, and positive attitude with guests and coworkers
Assist with side work and additional tasks as assigned