AM Server - Sassetta

Highgate Hotels • Dallas, TX

77d

About The Position

Highgate Hotels is seeking a talented and career-driven Server for The Joule in Dallas, TX. This position requires exceptional customer service skills, immaculate presentation, and a friendly attitude to thrive in a demanding and exciting environment. The ideal candidate will have solid experience but must also demonstrate eagerness for learning and development. The role involves AM shifts, starting at 6:30 am and 9 am for breakfast service, leading up to lunch service.

Requirements

• Available to work AM shifts (6:30 am or 9 am).
• Exhibit food knowledge.
• Must be able to detail and define all ingredients on the food menu, and recommend menu pairings accordingly.
• Must be familiar with cooking methods and prep times.
• Display wine and beverage knowledge.
• Must maintain accuracy of all items on the food, cocktail, beer, and wine menu.
• Organized and detail oriented with the ability to be flexible.
• Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds.

Responsibilities

• Display a warm, personalized and caring welcome by greeting our guests upon arrival to their table.
• Present menus, answer questions and make personalized suggestions regarding food and beverage pairings.
• Place guest's orders according to cooking and prep times, ensuring a seamless and impeccable service.
• Partner with team members to serve food and beverages that meet or exceed guests' expectations.
• Communicate with guests to ensure their satisfaction and collect additional feedback and insights.
• Respond to additional guests requirements by inquiring of needs; observing dining process.
• Clean and set up the dining areas for the following service.
• Refill service areas according to the departments' standards.
• Perform other reasonable job duties as requested by leader.

What This Job Offers

• Industry: Accommodation