AM Lake House Server

Sunriver Resort•Sunriver, OR

About The Position

Overview The Server is responsible for ensuring the standards of service in assigned food and beverage outlets. They will take orders, deliver food, drinks and other items to guests. The Server will act as a liaison between the kitchen and guests. They will assist with maintaining the AAA Four Diamond standards. The Server will always conduct themselves in a manner which supports the guiding principles of Sunriver Resort: Trust, Open & Honest Communication, and Commitment. He/She/They shall strive to deliver exceptional service to all internal and external guests at all times. In this role, they are responsible for exemplifying the Sunriver Resort Culture and actively supporting our Vision and Mission to be the destination of choice for our guests, owners, and associates.

Requirements

High school diploma or equivalent
Must be at least 21 years of age
Must have or be able to obtain prior to start date a valid OLCC card

Nice To Haves

Prior hospitality experience preferred
At least one year high volume restaurant serving experience preferred
At least one year food & beverage experience preferred
At least 6 months POS system experience preferred
Adequate wine, beer and mixed drink knowledge preferred

Responsibilities

Adheres to the steps of service using the service standards manual
Takes guests orders using seat numbers and appropriate order taking sheets
Enters orders accurately into POS systems
Familiarizes themselves with all menus including three meal periods, lounge menu, wine and beverage lists
Resets dining room according to meal period and table needs
Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring work stations are stocked
Follows all proper bookkeeping and cash handling procedures
Ensures all opening, on-going and closing side work is complete and signed off by a manager on duty
Serves food and beverages to guests
Informs and promotes guests of daily/nightly special
Checks guests' identification to ensure minimum age requirement for consumption of alcoholic beverages
Removes dishes, glasses, silverware or other item from tables and countertops and takes them to the kitchen for proper sanitation
Offers creative selling of products to guests
Answers questions and/or makes recommendations on menus items
Cleans tables and/or counters & seats after guests are finished
Explains how various menu items are prepared, describing cooking methods and ingredients
Takes into consideration any special request, dietary issues made by the guest
Performs food preparation duties such as preparing salads, appetizers, cold dishes, portioning desserts and brewing coffee
Provides general resort information for guests
Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest