AM Executive Lounge Attendant (Part-Time)

Pyramid Global Hospitality • Houston, TX

1d • Onsite

About The Position

As the AM MClub Concierge Lounge Attendant you will join our morning Guest Services team to provide exceptional guest service to our VIP rewards members. This is a Part-Time position, working three days a week, with the flexibility to work additional mornings when needed to meet business demands. The ideal candidate uses an engaging personality to create a welcoming environment in the Marriott VIP M-Club Concierge Lounge to deliver premium service by serving food and beverages, maintaining lounge cleanliness, and anticipating guest needs to ensure a memorable experience. In addition, the candidate who fills this role will also work AM shifts in the Retail Gift Shop as needed. Must be available to work various mornings, 5:30 AM - 1:00 PM, weekdays and weekends, including holidays. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Requirements

• Must be available to work mornings, 5:30 AM - 1:00 PM
• Excellent communication skills with a strong desire to make a memorable experience with every guest interaction.
• Ability to work well in a team and handle a fast-paced environment with professionalism.
• Knowledge of the local area and ability to stay up to date on current city happenings.
• Able to easily adapt to unexpected changes and prioritize tasks effectively.
• Moves food, equipment, and tubs weighing up to 25 lbs. regularly.
• Transport food and supplies from storerooms and kitchen areas to concierge lounge throughout shift as required.
• Moves throughout hotel lobby and kitchen areas, including frequent and repeated climbing up and down stairs, for duration of shift.
• Capable of remaining in a standing position, either stationary or walking, for duration of shift.
• Capable of frequent and repeated lifting, carrying, bending, stooping, and extending arms fully.
• Ability to observe and adhere to all Health and Safety regulations and company guidelines for food handling, cross-contamination protocols, and sanitation.

Responsibilities

• Welcome and acknowledge VIP guests, assist with guest needs, address concerns, offer recommendations, and ensure comfort.
• Provide exceptional customer service by being engaging and creating a memorable experience for loyal guest.
• Remain well-informed about local dining, shopping, and attractions to provide accurate and helpful information to guests.
• Prepare and serve beverages (hot, cold, alcoholic), set up buffets/bars, manage food inventory, and communicate needs to the kitchen.
• Keep the lounge, tables, and general area clean; clearing tables and taking out trash from lounge and kitchen prep areas.
• Stock fruit, snacks, drinks, and supplies.
• Breakdown and clean up of buffet line, including clearing the service area, washing all food items, chafing dishes, utensils, pots/pans and separate and store items.
• Follow Marriott standards, maintain professional appearance.
• Communicate all pertinent information to manager on duty
• Interact with hotel/resort staff in a professional manner, assisting other departments as needed.
• This list is not all inclusive, additional job functions will be shared during interviews.

Benefits

• Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays.
• In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed