AM Dispatcher Position (Full-Time) - Bay Area

Hallcon•San Jose, CA

About The Position

Ready to join a rapidly growing and dynamic organization? Hallcon is hiring a seasoned Dispatcher to join our energetic team supporting fast-paced commuter operations. Key Highlights include: Innovative opportunities supporting critical clientele Dynamic, energetic, client-facing work environment Medical, dental, vision benefits, 401k Convenient Fremont location Hallcon is a rider experience company focused on providing diverse transportation services to exciting clients across multiple modes such as fixed route, commuter, shuttles, on-demand, and microtransit. This role will manage Commuter/last mile routes, On-Demand services, driver schedules, and other assignments as needed so that routes are serviced safely and on-time. Schedule: Monday through Friday 4:30am - 1:00pm

Requirements

Good communication skills and ability to interact with riders and clients with clarity, tact and courtesy
Basic understanding and experience with computers and Microsoft Office Suite
Strong performer independently or in a team setting
Be at least 21 years of age
Must be qualified to work in the United States
Must have 3 years dispatching experience.
Ability to juggle various responsibilities and tasks while maintaining focus in an active environment

Responsibilities

Provide direction, guidance and information to vehicle operations
Communicate with client, dispatch team, managers, and other suppliers regarding changes to regular activities
Manage and enhance customer service and passenger safety
Report vehicular deficiencies, accidents, and incidents as required
Monitor traffic to avoid and/or reduce exposure to heavily congested areas
Assist in accident investigations, reporting, filing, and corrective actions
Coordinate daily rider flow