AM Back Server - Element 47 - Summer

The Little Nell•Aspen, CO

13h•Onsite

About The Position

The Back Server supports the dining experience by taking orders, delivering food and beverages, and providing attentive follow-up to guests, all in accordance with established service standards. This role requires strong communication skills and an in-depth knowledge of the menu to ensure accurate service and thoughtful recommendations. With a focus on efficiency, teamwork, and guest satisfaction, the Back Server plays an essential role in creating a seamless and elevated dining experience. This position reports to the Restaurant Manager.

Requirements

High school diploma or equivalent preferred
At least 1 year experience working in a restaurant
Familiarity with Forbes 5-Star standards and procedures
Proficiency in communicating clearly both verbally and in writing to team members and customers
Basic knowledge of wine, food and cooking methods
Understanding on how to assist customers and meet their needs effectively
Ability to work in collaboration with others to achieve team goals
Attention to detail
Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
Ability to engage with customers in a positive and helpful manner

Responsibilities

Use suggestive selling technique for food and beverage
Attend daily pre-meal tasting and pre-shift meeting
Ensure friendly greeting to all guests and take orders, serve food and beverage requests promptly
Check with guest during meal for guest satisfaction
Responsible for guest check and proper payment
Assist in clearing and set-up of tables before, during and after service
Make manager aware of all guest comments and complaints
Is familiar with Colorado liquor laws does not serve intoxicated guests or minors
Other duties as assigned