Alumni Relations Projects and Data Associate

University of Chicago • Chicago, IL

41d • $60,000 - $63,000 • Hybrid

About The Position

The University of Chicago Law School occupies a unique niche among this country's premier law schools. Located on a residential campus in one of America's great cities, UChicago Law offers a rigorous and interdisciplinary professional education that blends the study of law with the humanities, the social sciences, and the natural sciences. Students, faculty, and staff form a small, tightly knit community devoted to the life of the mind. The Alumni Relations Projects and Data Associate contributes to a variety of essential projects to support alumni, donor, and volunteer engagement. Reporting to the Senior Director of Alumni Relations, this position provides critical support as a communications project manager, events support, systems power-user, and general administrative support for the Alumni Relations team within the Law School's Office of External Affairs.

Requirements

• Minimum requirements include a college or university degree in related field.
• Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.

Nice To Haves

• Bachelor's degree.
• Relevant work experience in development, alumni relations, marketing, public relations, sales, or similar professional field strongly preferred.
• Project management experience strongly preferred.
• Background with fundraising, contact management, or other database software strongly preferred.
• Demonstrated skill and knowledge of, or ability to learn quickly, the internal work of the Law School and the University as well as the technology tools available to the Office of External Affairs, including Phoenix, the University's donor relationship management system.
• Proficient in Microsoft Office Suite.
• Web-conferencing proficiency.
• Knowledge and understanding of computers, Windows and Mac, in XHTML, CSS, HTML editors, such as Microsoft Visual Studio Code, and graphics software, particularly Adobe Creative Suite.
• Strong communication skills, high attention to detail and follow-up, and excellent organizational skills.
• Self-motivated and handle multiple projects simultaneously while adhering to deadlines in a fast-paced environment.
• Work collegially and collaboratively in a team setting.
• Flexibility and adaptability to new platforms and teach others, identify opportunities for improvement, and recommend effective change, all while achieving key objectives resulting in desired outcomes.
• Manage confidential information with discretion and tact.

Responsibilities

• Oversees the communications calendar for the Office of External Affairs in Asana, ensuring newsletters and event-related communications are deployed on schedule.
• Runs weekly communications team meetings and collaborates on communications' development.
• Serves as 'power user' and in-house expert for Marketo, our email deployment platform. Prepares, proofs, deploys, and coordinates various communications to promote programs and engage alumni.
• Serves as in-house expert for Phoenix, the University's Donor Relationship Management System, with a special emphasis on extracting data for communications, analyzing event data, and maintaining constituent records.
• Serves as in-house expert for event management platforms, including webform and Cvent event creation. Builds, tests, and publishes event registration pages.
• Participates in regular entry of biographical and engagement data into Phoenix, including address updates, volunteer coding, and event attendance.
• Manages Class Notes and 'In Memoriam' sections for the alumni magazine, published twice yearly. Oversees project schedule, serves as staff liaison to 80+ alumni volunteer correspondents, collects and edits submissions, and liaises with departmental partners.
• Acts as a subject matter expert on technology platforms including event registration sites such as Cvent, alumni directory, Zoom, and texting platforms. Runs Zoom programs in meeting and webinar formats.
• Prepares event briefings, agendas, collateral, and materials as needed. Supports virtual and in-person events, including Reunion Weekend, by assisting with invitations, event tracking, Zoom technical support, and needs day-of. Provides excellent customer service and solves problems for alumni and donors over the phone and email, including handling registration inquiries and questions or issues with the alumni directory platform.
• Initiates, composes, and edits correspondence while using discretion and judgment with confidential information.
• Continually assesses, recommends, and implements process improvement in team's usage of Asana, Marketo, Cvent, and other technology platforms.
• Develops a network of professional contacts and provides advisory assistance to other offices that seek it.
• Maintains guest lists and assists with mailing invitations and creating brochures for the event.
• Compiles data to be used in event and program evaluation. Contributes to improvements by implementing ideas as they are identified, with general direction from others.
• Performs other related work as needed.

Benefits

• The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees