Alumni Outreach Specialist

Meadows of Wickenburg IncWickenburg, AZ
2d

About The Position

This is where you change your story At Meadows Behavioral Health we understand that new directions to career advancing and improvement can be scary, but we are excited to offer you a possible new rewarding chapter with us! Come join us in transforming lives! Who are we? Meadows Behavioral Health is a leader in the behavioral health industry. We offer a range of specialized programs, including residential, outpatient, and virtual treatment. We provide care for drug and alcohol addiction, trauma, sexual addiction, behavioral health conditions, and co-occurring disorders. We offer state-of-the-art care including neurofeedback and other services. Our evidence-based approach is rooted in decades of clinical experience, with more than 45 years in the field. Our approach is different and success stories from our patients are the proof. Who are you? Are you compassionate, innovative and have a passion to make an impact? Are you looking to get your foot in the door with a company that will believe in your abilities and train you to advance? 75% of our current top-level executive staff are organic internal promotions from within. We might be a perfect fit for you! Position Summary: As the Alumni Outreach Specialist you will represent the company and work with the management team to develop and implement initiatives that increase company visibility within the alumni community. Initiate and maintain ongoing support and communication with Alumni.

Requirements

  • High school diploma or equivalent required. Bachelors preferred.
  • 1 to 3 years’ experience in outreach activities preferred.
  • 1 to 3 years in the Behavioral Health Industry preferred.
  • Detail orientated with ability to manage multiple projects at a time.
  • Basic Microsoft Office skills in Excel, PowerPoint and virtual presentations.
  • 1 year of professional written communication and presentation skills.
  • SalesForce experience preferred

Responsibilities

  • Performs daily, weekly, and monthly record keeping in relation to engagement, updated profile data, awareness calls.
  • Maintains ongoing communication with patients after discharge following the required cadence set up as the team standard and expectations given by VP of Alumni Dev
  • Maintain contact with Alumni and builds ongoing new and current relationships with them to support the continued progress.
  • Schedule regular outreach calls to raise awareness of Alumni Association presence, update data, engage alumni to rapport and support.
  • Prepares accurate records and reporting on tracking communication and touchpoints with alumni.
  • Light travel and organization of special events, including appreciation events, community events and commencement.
  • Collaborates with management to develop and implement initiatives that increase company visibility within the Alumni community.
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