Alumni Engagement Manager, Texas McCombs

University of Texas at Austin

4d•$60,000 - $68,000•Onsite

About The Position

Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking research and thought-leadership of a world-class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is dynamic, supportive, and challenging. What starts here really does change the world. For more information about Texas McCombs please visit: https://www.mccombs.utexas.edu/ Purpose The Alumni Engagement Manager role is a member of the Alumni Engagement team, which is part of the McCombs Career, Employer & Alumni Engagement department. The key purpose of this role is to support alumni engagement by tracking and managing alumni data, effective programming, consistent communication, measured outreach, and management of McCombsConnect, our virtual alumni and student community. This role is expected to work cross-functionally with partners across McCombs to lead and execute alumni engagement efforts for McCombs.

Requirements

Bachelor’s Degree and five years of professional experience in career management or a human resources role performing a variety of corporate recruiting activities
Extensive knowledge of employer relations in a higher education setting.
Demonstrated excellent communication and presentation skills.
Strong strategic planning and program implementation experiences.
Prior client facing experience.
Demonstrated experience leading large events, webinars, and programs with Microsoft Teams, Zoom and/or other remote communication technologies.
Data analysis experience.
Strong attention to detail and editing ability.
Previous success acting as both a strong contributor in team/highly collaborative settings as well as the ability to work independently with minimal instruction.
Positive and enthusiastic attitude.
Ability to take initiative on projects.
Demonstrated ability to bring calm clarity to complex projects, streamline operations, and strong problem-solving skills.
Proven resilience and ability to manage multiple priorities effectively.

Nice To Haves

MBA degree or relevant master's degree.
Career services experience at a Research One Institution and/or Business School.
Experience with MBA, MS and/or BBA career management or extensive business experience in fields and industries highly sought after by current business students.
Experience interacting effectively with students, alumni, faculty, staff, and recruiters.
Experience with People Grove, 12Twenty, Canva, Smartsheet, as well as Microsoft Office Suite (Teams, Sharepoint, etc.).
Industry perspective from outside higher education.

Responsibilities

TRACK & REPORT ALUMNI ENGAGEMENT DATA Manage alumni engagement requests, follow-up, and connections as defined by team leader, to be shared in monthly recaps to the McCombs leadership team. Accurately add and update alumni engagement data in the CRM system to track impact and inform strategy.
SUPPORT ALUMNI PROGRAMMING & COMMUNITY ENGAGEMENT Foster the McCombs Connect alumni and student virtual community to drive engagement in alumni networking, connection, and event marketing. Work closely with alumni class ambassadors to maximize impact on McCombs Connect engagement. Support the planning and execution of alumni events, including those for local and regional chapters.
MANAGE ALUMNI PORTFOLIO & OUTREACH Focus on a defined portfolio of alumni to outreach consistently to listen, learn, and build strong relationships. Engage alumni to define specific ways they want to participate via: 1) student education, programming, recruiting and/or networking, 2) executive education for their employer, 3) connecting with alumni career management for support, and/or 4) participating on a board or council. Manage contact information and interactions in a CRM, maintaining consistent follow-up to foster deeper engagement.
DEVELOP & EXECUTE ALUMNI COMMUNICATIONS & MARKETING Create, coordinate, and disseminate alumni communications in collaboration with all alumni teams to ensure standardization, simplification, and meaningful content. Focus on the most effective communication channels to meet alumni where they are. Ensure all alumni teams are aware of communications and have an opportunity for input. Leverage and disseminate alumni engagement marketing pieces provided by the CMCO team, offering ideas to evolve marketing efforts.

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