Alumni Connections Coordinator

Wheaton College • Westgate, IA

103d • $22 - $24

About The Position

Reporting to the Chief Alumni Officer, this position serves as the first point of contact for Wheaton College's alumni and parent engagement efforts. This includes email and telephone communication with constituents; hospitality; special projects; and general assistance to the team as we work to develop and maintain lasting relationships with alumni and parents. Working in the historic offices of the former home to Wheaton College presidents, this position is required to work two reunion weekends (Homecoming and Alumni Weekend) and three Alumni Association Board weekends annually. This is a full-time position and pays $22-$24/hr.

Requirements

• 1-3 years administrative experience
• Wheaton alumnus/a preferred
• Proven track record in customer service, administration, and/or project management
• Excellent interpersonal, communication, and organizational skills
• High attention to detail and ability to manage multiple tasks in a fast-paced environment
• Skilled with Microsoft Office Suite
• Typing speed of 50 WPM minimum preferred

Responsibilities

• Graciously and professionally answers emails to the general alumni in-box and phone calls; uses database to research constituent information; transmits data changes (new addresses, births, marriages, deaths) to Advancement Services department.
• Welcomes guests to Westgate, the home of the Alumni Association, and directs queries to appropriate team members or colleagues around campus.
• Creates a warm, inviting space for guests and colleagues through upkeep of Westgate front office and kitchen; submits work orders when necessary.
• Assists the Administrative Assistant with administration of three weekend meetings of the Alumni Association Board of Directors.
• Manages annual Alumni Missionary Book Mailing by suggesting book titles, communicating with publishers, and working closely with Chief Alumni Officer and President's office.
• Assists with planning and organizing distinguished alumni award events, including communicating with award recipients, booking space, working with caterer and florist, choosing decorations, managing RSVPs.
• Assists team members with special projects and events during busy seasons.
• Keeps accurate and orderly inventory of office materials, yearbooks, magazines, and promotional items. Coordinates special communication with alumni, including wedding cards, condolence notes, and new baby certificates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services