Alumni Center Student Manager

Illinois State•Normal, IL

15h•$15•Onsite

About The Position

This position is responsible for: 1. The supervision and success of evening and weekend events and helping with Conference Services regular office hours. 2. The security of the building including; unlocking and locking the building independently, especially when professional staff is not on-site. 3. Notify direct supervisor that you are headed to your event at least 30 minutes before the doors are supposed to be unlocked. 4. Arrive at the building 15 minutes before the doors are supposed to be unlocked. 5. Check set ups in meeting/event rooms according to the setup worksheets and/or as directed by supervisor. Ensure that rooms are clean, open, properly equipped at least 15 minutes prior to start time and rooms are secured no more than 15 minutes after meetings end. 6. Checking and monitoring all requested audio/visual needs for event and turning the equipment on/off. 7. Work with caterers to assure proper use and clean-up of the Alumni Center. 8. Helping to train and mentor new student employees. 9. Cover all hours unable to be covered by Alumni Center Student Supervisors. 10. Must demonstrate capacity for high-level attention to detail, problem-solving skills and multi-tasking abilities. 11. Check out/return Alumni Center keys. 12. Monitor activity throughout the building and surrounding areas; enforce building/University guidelines (no smoking; shoes & shirts; no animals, etc.) as needed. Report problems to appropriate staff person as needed. 13. Assist with special tasks such as equipment inventory, furniture moving, delivery load in/out, etc. as assigned 14. Present yourself in a professional manner to the university and the community at all times. 15. Complete other duties as assigned.

Requirements

Be enrolled at least as a part-time student at ISU
Maintain a cumulative GPA of at least 2.5 (allowances or exceptions MAY be made for students actively working on raising their GPA and who have in place a plan to improve their grades)

Nice To Haves

Strong public relations and customer services skills with enthusiasm and ability to work as a team player and place clients as a top priority
Ability to communicate effectively with the public/staff and provide high-quality customer service
Must be mature, dependable, able to function calmly under pressure, have the ability to make sound and independent decisions
Extensive knowledge of the university and surrounding area
This position requires multi-tasking abilities, excellent time management, problem-solving and quick-thinking skills
Prior use and knowledge of personal computers
Ability to work independently and take initiative
Professional attitude and appearance

Responsibilities

Supervision and success of evening and weekend events
Helping with Conference Services regular office hours
Security of the building including; unlocking and locking the building independently, especially when professional staff is not on-site
Notify direct supervisor that you are headed to your event at least 30 minutes before the doors are supposed to be unlocked
Arrive at the building 15 minutes before the doors are supposed to be unlocked
Check set ups in meeting/event rooms according to the setup worksheets and/or as directed by supervisor
Ensure that rooms are clean, open, properly equipped at least 15 minutes prior to start time and rooms are secured no more than 15 minutes after meetings end
Checking and monitoring all requested audio/visual needs for event and turning the equipment on/off
Work with caterers to assure proper use and clean-up of the Alumni Center
Helping to train and mentor new student employees
Cover all hours unable to be covered by Alumni Center Student Supervisors
Demonstrate capacity for high-level attention to detail, problem-solving skills and multi-tasking abilities
Check out/return Alumni Center keys
Monitor activity throughout the building and surrounding areas; enforce building/University guidelines (no smoking; shoes & shirts; no animals, etc.) as needed. Report problems to appropriate staff person as needed
Assist with special tasks such as equipment inventory, furniture moving, delivery load in/out, etc. as assigned
Present yourself in a professional manner to the university and the community at all times
Complete other duties as assigned