About The Position

At Altra, we are on a never-ending journey to seek out opportunities to unlock potential in ourselves and others and to create a more diverse and inclusive running community. When we're all working together as the best versions of ourselves, we can feel empowered both individually and as a community. Become the face of Altra as a Sales Associate and create unforgettable customer experiences! You'll actively engage with a diverse group of customers, using your product, brand, activity, and community knowledge to ensure each interaction is memorable and positive. As part of our team, you'll prioritize customer engagement while assisting in the daily visual and operational maintenance of the store.

Requirements

  • Ability to genuinely and comfortably engage with a diverse group of customers.
  • Customer service experience.
  • Ability to collaborate, work as a team, and be adaptable in the workplace.
  • Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
  • Excellent written and verbal communication skills.
  • Knowledge, experience and/or willingness to learn about the products, activities, community relevant to the store's customer base.
  • Attention to detail.
  • Proficient computer skills including word processing, spreadsheets, and software programs.
  • Ability to bend, squat, reach, lift, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

Responsibilities

  • Provide a high level of personalized customer engagement.
  • Serve as a one stop resource for customers, providing them with relevant products, community, and activity-based knowledge and recommendations.
  • Demonstrate a willingness to learn and to share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
  • Achieve sales and productivity goals by utilizing all available resources to meet the customers' needs.
  • Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, product replenishment.
  • Assume cashier duties as needed.
  • Assist in the execution of all Loss Prevention initiatives.
  • Assist in the overall visual and operational maintenance of the store.

Benefits

  • Comprehensive benefits that encourage mental, physical and financial well-being for all VF associates.
  • Some benefits the company offers that this position can participate in.
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