Alternative Education Manager

StrataTech Education Group • Phoenix, AZ

13d

About The Position

The Alternative Education Manager is a dynamic and results-driven professional responsible for cultivating and maintaining strong relationships with students, families, educational institutions, and community stakeholders. This individual plays a key role in streamlining the enrollment process to ensure accessibility and efficiency, while maintaining a high level of service and support for prospective and current participants in alternative education programs. The ideal candidate will exhibit strong organizational skills, and attention to detail. This role will work closely with team members and external partners to streamline processes and enhance overall efficiency. Responsibilities: Developing outreach strategies, guiding prospective students through the enrollment process, monitoring program performance, and implementing innovative solutions to meet the diverse needs of the community.

Requirements

• Experience in outreach, sales, and community engagement.
• High School diploma or GED and three years preferred work experience or, two years of post-secondary education and two years of related work experience or, a bachelor's degree in a related field and one year of related work experience or equivalent combination of education and experience.
• Has outstanding organizational and time leadership skills
• Can multitask, support multiple workstreams, and keep them moving forward
• Can understand the needs and processes of working with non-profit organizations
• Understands how to run a program at scale
• Is an excellent communicator who understands the level of detail needed for each team member
• Is collaborative and can establish relationships across organizations
• Is comfortable experimenting and learning from failures
• Can manage a program and project, but also get things done
• Can work independently and quickly
• Is comfortable with change and dynamic requirements

Responsibilities

• Developing outreach strategies
• Guiding prospective students through the enrollment process
• Monitoring program performance
• Implementing innovative solutions to meet the diverse needs of the community
• Oversee and streamline the enrollment process to ensure accessibility, efficiency, and an excellent participant experience.
• Serve as a trusted liaison between departments, facilitating communication and information flow to other departments and external partners.
• Serve as the primary point of contact for GED centers, facilitating clear communication between staff, students, and external partners.
• Prepare and maintain documentation, and reports.
• Organize and maintain all records related to GED programs, including student files, and assessment data.
• Monitor student progress and follow-up with GED Centers to ensure timely completion of required tasks and provide necessary support to students.
• Maintain communication with Admissions Representatives on students’ progress.
• Maintain a proactive approach to follow-through.
• Effectively manage and lead internal and external relationships to deliver program objectives.
• Maintain program relationships with training organizations via internal team members nationally.
• Collaborate on graduate outcomes, assist in building partnerships, collect feedback, and share program updates.
• Assist in driving both equality in organizational support and equity in access to program resources for training programs to be successful across the community.
• Achieve desired outcomes.
• Assist with project management, tracking timelines, deliverables, and progress.
• Continuously seek ways to improve administrative processes and enhance the overall efficiency of GED Programs.
• Manage key relationships that include government and non-government entities along with tribal nations, and more.
• Define and regularly report key program metrics to team members.
• Stay informed on trends and best practices in alternative education to adapt programs to the changing needs of students and families.
• Coordinate with other departments regarding student files
• Communicate with various agencies the student status as required by the agency
• Strict adherence to all processes and procedures set forth by state, federal, and company policies and regulations
• Daily and weekly generation of various reports
• Adhere to all deadlines set forth by Senior Director of Agency Relations
• Assist team members, support admissions representatives, and other staff members with excellent customer service
• Mandatory attendance at semi-annual graduation

Benefits

• Competitive benefits package including Medical, Dental, and Vision (with Company paid employee only dental & vision option) plus access to virtual doctor’s visits
• Flexible Spending Account and Health Savings Account options
• 401(k) Employer Match
• Short- & Long-Term Disability – Company Paid
• Basic Life Insurance – Company Paid
• 12 Paid Holidays
• Your Birthday off – Company Paid
• 2 weeks PTO – 1st yr.
• Tuition Reimbursement
• Employee referral bonus program
• Headspace membership – Company Paid
• Marquee Health Well-Being Program – Company Paid
• Pet Insurance, Accident Insurance, and other optional insurance plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED