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The ideal Tailor/Fitter provides each customer with the best possible service through the quality of their craft. A day in the life includes measuring customers for size, fitting garments on customers, and marking areas requiring alterations. The Tailor/Fitter performs and completes customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards. They meet department and individual productivity goals while following proper processes and procedures. Utilizing store technology to manage and organize customer alteration needs is also part of the role. Delivering customer expectations through teamwork and collaboration within the Alterations & Store Team is essential. Additionally, the Tailor/Fitter educates customers and employees on proper fit, style, construction, and trend in a professional and friendly manner.