Alterations & Tailor Shop - Tailor - Somerset Collection

Nordstrom • Troy, MI

383d

About The Position

The position involves providing alteration services to customers at Nordstrom, ensuring garments fit properly and meet customer expectations. The role requires a combination of technical sewing skills and customer service abilities, with a focus on timely and quality fittings and alterations.

Requirements

• Previous fitting, tailoring, and sewing experience, preferred minimum of 2-3 years.
• Clear, professional communication with coworkers and customers.
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
• A willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
• The ability to embrace a flexible working schedule based on business needs.

Responsibilities

• Measure customers for size and fit garments on customers.
• Mark areas requiring alterations.
• Perform and complete customer fittings on time, and sewing alterations according to Nordstrom guidelines and service standards.
• Meet department and individual productivity goals while following proper processes and procedures.
• Utilize store technology to manage and organize customer alteration needs.
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team.
• Educate customers and employees on proper fit, style, construction, and trend in a professional and friendly manner.

What This Job Offers

• Job Type: Full-time
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed