Alterations & Tailor Shop - Tailor - Hillsdale Shopping Center

Nordstrom • San Mateo, CA

90d • $25 - $43

About The Position

The ideal Tailor/Fitter provides each customer with the best possible service through the quality of their craft. A day in the life includes measuring customers for size, fitting garments on customers, and marking areas requiring alterations. The tailor will perform and complete customer fittings on time, and sewing alterations, according to Nordstrom guidelines and service standards. They are expected to meet department and individual productivity goals while following proper processes and procedures. Utilizing store technology to manage and organize customer alteration needs is also part of the role. Delivering customer expectations through teamwork and collaboration within the Alterations & Store Team is essential. Additionally, the tailor will educate customers and employees on proper fit, style, construction, and trend in a professional and friendly manner.

Requirements

• Previous fitting, tailoring, and sewing experience, preferred minimum of 2-3 years.
• Clear, professional communication with coworkers and customers.
• Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
• Willingness to learn and safely operate sewing and pressing machinery and standard alterations equipment.
• Ability to embrace a flexible working schedule based on business needs.

Responsibilities

• Measure customers for size and fit garments on customers.
• Mark areas requiring alterations.
• Perform and complete customer fittings on time.
• Sew alterations according to Nordstrom guidelines and service standards.
• Meet department and individual productivity goals.
• Utilize store technology to manage and organize customer alteration needs.
• Deliver customer expectations through teamwork and collaboration.
• Educate customers and employees on proper fit, style, construction, and trend.

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away.
• Life Insurance and Disability.
• Merchandise Discount and EAP Resources.
• 401k.

What This Job Offers

• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers