Alterations - Store Support - Hillsdale Shopping Center

Nordstrom • San Mateo, CA

100d • $20 - $21

About The Position

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life involves assisting customers with a variety of transactions through a seamless and friendly experience, inspiring trust, teamwork, and positive team relationships, defusing customer situations and providing resolution in a timely and effective manner, utilizing store technology to manage and organize customer alteration needs, and delivering customer expectations through teamwork and collaboration within the Alterations & Store Team.

Requirements

• The ability to effectively build relationships with your customers, peers and leadership
• Proficiency in multiple operating systems such as MS Windows, iOS and Android
• Clear, effective communication with strong interpersonal skills
• The ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment
• A willingness to learn, and safely operate standard alterations equipment
• The ability to work a flexible schedule based on department needs

Responsibilities

• Assist customers with a variety of transactions through a seamless and friendly experience
• Inspire trust, teamwork and positive team relationships
• Defuse customer situations and provide resolution in a timely and effective manner
• Utilize store technology to manage and organize customer alteration needs
• Deliver customer expectations through teamwork and collaboration within the Alterations & Store Team

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• 401k
• PTO accruals
• Holidays

What This Job Offers

• Job Type: Full-time
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers