About The Position

What This Position is All About The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required. Who You Are: A towering strength at winning over an audience with their perspective You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization Generates a variety of approaches to problem solving including new and novel ideas You Also Have: Minimum 3 years fitting and tailoring experience in high-end merchandise Ability to fit and perform alterations on a wide range of garments Possession of strong technical background in specialty skills such as: leather,knits,double face,beading,fine tailoring,buttonholes etc is desired and a benefit. Ability to use all standard sewing, pressing & spotting equipment Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather Knowledge of Alterations industry including fabrication and styling of luxury merchandise. High school graduate or equivalent preferred. As The Alterations Staff Associate, You Will: Model all Saks Fifth Avenue Customer Service Principles. Focus on achieving and exceeding individual performance and productivity goals. Maintain a consistent high level of customer service by creating and developing excellent customer relationships. Follow all Saks Fifth Avenue policies and procedures. Follow all alteration workroom policies and Tailor procedures. Ability to utilize expertise to make alterations decisions during customer fittings. Focus on all efforts on providing an exceptional customer experience. Maintain a clean and safe work environment. Support company/store and department initiatives. Ad hoc responsibilities as needed Your Life and Career at SFA: Be a part of a team of disruptors focused on stores and redefining the luxury experience. Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time Associates (including medical, vision and dental) An amazing Associate discount Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations. Saks is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Requirements

  • Minimum 3 years fitting and tailoring experience in high-end merchandise
  • Ability to fit and perform alterations on a wide range of garments
  • Ability to use all standard sewing, pressing & spotting equipment
  • Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather
  • Knowledge of Alterations industry including fabrication and styling of luxury merchandise.

Nice To Haves

  • Possession of strong technical background in specialty skills such as: leather,knits,double face,beading,fine tailoring,buttonholes etc is desired and a benefit.
  • High school graduate or equivalent preferred.

Responsibilities

  • Model all Saks Fifth Avenue Customer Service Principles.
  • Focus on achieving and exceeding individual performance and productivity goals.
  • Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
  • Follow all Saks Fifth Avenue policies and procedures.
  • Follow all alteration workroom policies and Tailor procedures.
  • Ability to utilize expertise to make alterations decisions during customer fittings.
  • Focus on all efforts on providing an exceptional customer experience.
  • Maintain a clean and safe work environment.
  • Support company/store and department initiatives.
  • Ad hoc responsibilities as needed

Benefits

  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time Associates (including medical, vision and dental)
  • An amazing Associate discount

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What This Job Offers

Job Type

Full-time

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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