The Alpha ETF Architecture Team strives to deliver global, integrated product capabilities that increase the organization’s capabilities for our front to back clients. This role provides an opportunity for a analyst with excellent communication skills to expand on his/her skill set for the Alpha ETF architecture. The chosen candidate will collaborate with business stakeholders and technology partners throughout the front and middle office of trade management. Assists in creation of both BAU and strategic initiatives and plans to define end to end Alpha ETF solutions roadmap to reach future state goals. Working knowledge of multiple investment instruments such as equity, over the counter instruments and debt. Be the primary point of contact for internal and external stakeholders for Alpha for ETF projects/changes. Coordinate the requirement gathering, design, and implementation of strategic technical and operational initiatives. Assist clients with onboarding new ETFs, managing product and regulatory change. Design and implement efficient, low-risk operating models for ETF servicing within the middle office. Work alongside ETF Operations, settlements, IT and product as well as other Global Delivery teams. Supports the development of approaches and plans for resolving staff resource constraints/contentions and creates plans/strategy for building and maintaining subject matter expertise within the business solutions team. Promotes business requirements analysis best practices, tools and controls to improve processes and quality of service. Assists in development and maintains ongoing repository of business process workflow documentation. Drives the creation of business case documentation and requirements analysis for ETF’s and the impact to other service/applications in the end to end model. Work closely with Alpha product initiatives to continuously improve our approach Partnering with Information Technology ensures proper communication of business requirements to ensure smooth implementation workstreams. Develop data and functional requirements and assist in the creation of related estimates Participate in information delivery and business intelligence strategy sessions Complete data analysis, profiling, and data mappings across multiple interfaces Assist in the development the conceptual/logical data models with appropriate business contexts Communication and Relationship Management: Acts as a relationship manager engaging business leads and peers, interfaces with senior leaders across the organization; ensures service quality and customer satisfaction. Establishes and maintains relationships with both internal and external clients and business partners Persuades and influences courageously at all levels of the organization. Communicates recommendations to management/senior Alpha business leaders through effective written and oral communication.