ALL STAR ATTENDANT (BARTENDER)

Century Casinos Inc•Cape Girardeau, MO

About The Position

The employee in this position is responsible for providing superior service to both internal and external guests. The Bartender also ensures the excellent serving of patrons in a timely manner and to assure quality guest service and a favorable gaming experience while controlling levels of intoxication.

Requirements

Must be able to lift 50lbs without assistance
Must be able to maintain professionalism during high-volume business
A high school diploma or GED equivalent preferred.
Six months experience in cocktail service, bartending or bar back preferred
Must be able to add, subtract, multiply and divide with/or without the aid of a calculating device.
Must be able to obtain and maintain valid Level 2 Missouri Gaming license
Must be able to receive and maintain all required certification
Must complete all required company training

Responsibilities

Interact with all guests and employees to positively affect the guest/employee experience. Demonstrate resiliency dealing with difficult guests in all types of business conditions. Work effectively and courteously with fellow employees.
Responsible to take orders from patrons, ring in orders, prepare drinks correctly and return these orders in a timely manner.
Responsible for following all cashiering policy and procedures particularly with accuracy and safeguarding of funds, i.e. cash, comps, credit cards, etc.
Responsible for developing and maintaining positive guest relations, including but not limited to, resolving minor guest disputes and ensuring the safety and security of all guests and employees.
Responsible for, but not limited to, the following: stock bar items, fill ice bins, replace bottles on Berg System, replenish juice used at bars, empty garbage, mop floors, keep all areas including bar mats and coolers, clean and orderly.
Keep work area in a clean and orderly manner.
Ensures the proper service of alcohol by following the current laws of the state and the policies of the company.
Ensure the safety and security of employees and customers.
Must be able to work a flexible schedule as required by business operations, including nights, weekends and holidays; shifts may change based on business needs.
Performs other duties as assigned