All Lines Claims Adjuster

City of Jacksonville, FL • Jacksonville, FL

376d

About The Position

The Risk Management Division is actively seeking one (1) All Lines Claims Adjuster. This position reports to the General Liabilities Claims Manager and is responsible for investigating all general liability claims. The role includes investigating auto and general liability claims, completing field investigations, analyzing legal and financial exposure, determining liability, and making decisions regarding settlements. The position also involves responding to on-call scene claims, attending depositions and mediations, negotiating with claimants and attorneys, and performing related work as required.

Requirements

• Four (4) years of education and/or professional experience as a claims adjuster including investigations.
• FLA All Lines Claims Adjuster License is required prior to appointment and must be maintained during employment in this class.
• A valid driver's license is required prior to appointment and must be maintained during employment in this class.
• Must qualify for prior to appointment, obtain, and maintain during employment a City of Jacksonville Certification as a Public Driver.

Nice To Haves

• Associate degree or higher from an accredited institution - preferred.
• Knowledge of Title 7 claims - preferred.

Responsibilities

• Investigates auto and general liability claims; completes field investigations, including in person interviews, witness canvasses, and scene investigations.
• Analyzes legal and financial exposure and determines liability; obtains and reviews medical records and bills; analyzes city, state, and federal documents for liability claims and establishes claim value.
• Makes decisions determining settlements, settlement values, payment processing or denial of claims utilizing knowledge of local, state, and federal laws up to their assigned settlement authority under the direction of the General Liability Claims Manager.
• Responds to on call scene claims within a rotation cycle with current adjusters.
• Analyzes coverage and determines liability; obtains and reviews medical records and bills for liability.
• Reviews local, state, and federal statutes as they apply to a particular claim.
• Attends and participates in depositions and mediations; works with the Office of General Counsel to develop and manage litigation strategy.
• Negotiates with claimants and attorneys involved in claim settlement and resolutions including mediations and arbitrations.
• Researches and makes decision regarding claim value and payment of a claim.
• Performs related work as required.

Benefits

• Four (4) weeks off during the first year of employment.
• Twelve (12) paid holidays and a personal leave day.
• Low and no cost health insurance options.
• Dental, vision, life insurance and flexible spending plans available.
• Eligibility for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

What This Job Offers

• Job Type: Full-time
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Associate degree