Albertsons/Tom Thumb - Grocery Manager- DFW Area

Albertsons Company • Dallas, TX

361d

About The Position

The Grocery Manager exemplifies and ensures strong customer service in all areas of the job, providing a superior quality product that exceeds customers' expectations. This role requires a working knowledge of department functions and maintaining an adequate amount of fresh inventory. Grocery Managers are primarily responsible for keeping and maintaining a fresh inventory, processing administrative paperwork, and maintaining accurate department records.

Requirements

• Strong communication and interpersonal skills.
• Ability to frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 50 lbs.
• Ability to stand for long periods of time.
• Knowledge of basic mathematics and weights and measures.
• Knowledge of product variety, standards, perishability, product handling, sanitation, labeling, and department policies and procedures.
• Ability to operate telephone, pallet jack, hand truck, knives, scissors, safety cutters, and Sterilox machine.
• Good attendance is required.

Nice To Haves

• Experience in grocery management or retail management.
• Knowledge of inventory management systems.

Responsibilities

• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.
• Assists customers by making product suggestions.
• Engages in suggestive selling and other sales techniques via telephone, in-store intercom announcements, and one-on-one customer interaction.
• Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to Store Director as needed.
• Responsible for total store operations in the absence of the Store Director.
• Plans daily operation, monitors production process following company procedures and profitability.
• Builds Grocery displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department.
• Implements effective promotional and seasonal displays. Coordinates grocery sales promotions.
• Ensures that merchandise is correctly priced and displayed and that shelves are clean and properly maintained.
• Monitors employee productivity and evaluates overall performance.
• Schedules employees to ensure adequate coverage and service levels.
• Specific knowledge of duties performed by all department employees.
• Schedules, supervises, trains, and assigns duties to department employees.
• Trains employees in store policies, sales, and record-keeping procedures.
• Identifies and trains employees with high potential for advancement opportunities.
• Responsible for ensuring proper code dating for all products within the department.
• Initiates personnel actions such as pre-employment interviews, transfers, promotions, and disciplinary actions.
• Prepares sales and inventory reports. Physical inventory taken every 6 months.
• Controls inventory to ensure adequate product quantity, quality, and freshness.
• Orders Grocery products and maintains inventory levels according to Division directives.
• Controls shrink and cost.
• Implements correct product preparation techniques.
• Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortages, stocking, and rotating product.
• Ensures that proper temperature levels for product are maintained.
• Complies with all workplace safety rules and regulations.
• Ensures safety, cleanliness, and sanitation of work area, cooler, equipment, and display area.
• Implements emergency procedures in the event of equipment and computer software malfunctions.
• Attends and participates in sales meetings. Communicates sales goals, department performance, and sales opportunities to department employees.
• Complies with and ensures compliance with company grooming standards and dress code.
• Responsible for performing all job duties and responsibilities safely, accurately, and with honesty and integrity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food and Beverage Retailers
• Number of Employees: 5,001-10,000 employees