ALASTIN Strategic Account Manager - Bay area, CA

Galderma•Carlsbad, CA

1d•$120,000 - $145,000

About The Position

Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else. At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Job Title: Alastin Strategic Account Manager Job Location: Bay area, CA supporting the Northwest region The Company: ALASTIN Skincare, Inc. is the fastest-growing physician-dispensed skincare company in the U.S. with innovative, scientifically proven and clinically tested products. Founded in 2015 and located in Carlsbad, CA, the company provides a comprehensive collection of cutting-edge products for optimal procedure results and daily skincare regimens. Following our recent acquisition by Galderma, the world’s largest independent dermatology company, Alastin has continued its rapid growth operating as an independent business unit of Galderma. Position Summary: The Strategic Account Manager (SAM) is responsible for driving significant growth in select, high-potential accounts. The SAM will partner with Account Managers within the Area to support growth of their identified Strategic Accounts. The SAM will be responsible for conducting a comprehensive business assessment for the practice (or group of practices), identifying opportunities for Alastin growth, and developing a S.M.A.R.T. (specific, measurable, attainable, relevant, time-bound) action plan for growth. Strategic Accounts will be determined based on specific criteria, to include a commitment to partnering with Alastin and a validated opportunity for product, provider and/or location expansion. The SAM will report to the Executive Area Director and will provide mentoring to the Regional teams as it pertains to developing and growing retail profit centers, maximizing marketing strategies, and optimizing patient experience. within specific practices based on analyzing reports, ROI, etc.

Requirements

BA/BS degree required
5 or more years Aesthetic sales experience; skincare experience preferred
Proven expertise in integrating medical and retail in a practice
Effective coaching, training and development skills
Effective goal setting, planning and communication, relationship-building, and strong problem-solving skills
Strong analytical skills with ability to utilize Excel and PowerPoint when needed
Ability to manage multiple responsibilities and get others to buy in to specific goals and strategies in a fast placed, demanding environment
Self-reliant with the ability to make solid business decisions

Responsibilities

Conduct business assessment and build strategic growth plan for designated Strategic Accounts for accelerated growth.
Partner with local Account Manager to develop forecast targets, initiatives to drive growth and reports to monitor progress of these accounts
Establish and apply business building principles on best practices related to successful revenue generating approaches and pull through strategies, office promotions etc.
The SAM will conduct Account Business Reviews after thorough account analysis from account reports with each specified account and ensure AMs on the team are effective in presenting ABRs as well.
The SAM will serve as lead on approaches that foster patient loyalty and an excellent patient experience within the practices they cover.
Partner with the AMs to apply strategic account management principles to enhance the relationship with each office
Develop action plan, applying S.M.A.R.T. principles, to include education on the science, messaging, social media, provide selling skills for office staff, incentives and general best practices
Participate in regular SAM Success team calls to collaborate with the SAM team along with the Training and Education and Marketing teams
Align business decisions with strategic goals by demonstrating knowledge of market, competition and profitability
Establish travel itinerary (quarterly) with Executive Area Director or Regional Director based on area/territory priorities and T&E budget
Analyze and control expenditures to conform to budgetary requirements