Alaska & US National Parks Expert (Travel Consultant)

Kensington

3d•$45,000 - $75,000•Hybrid

About The Position

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime. We achieve this because of our extraordinary people, experts with deep knowledge of their destinations. For over 120 countries worldwide, and across each of our brands – Tours, Cruises, Villas, Yachts, Jets, and Air. To learn more about Kensington, visit kensingtontours.com. About the Role We’re looking for an experienced sales professional with a passion for travel. In this role, formally titled 'Destination Expert', you will guide clients in building their ultimate trip to Alaska, US National Parks, Canadian Rockies, Hawaii and more within North America. This is a consultative sales role where leads are provided to you, while you focus on guiding clients through the full sales cycle, from initial discovery call to post-travel follow-up. Our most successful salespeople use a high-touch service approach, thoughtful storytelling, and personalised itineraries that show genuine care for every step of the client's travel experience - no detail is too small! This is a hybrid role for anyone located within a commutable distance to our downtown Toronto office; otherwise, it is a work-from-home opportunity.

Requirements

2+ years of consultative sales experience, ideally with luxury clients or high-ticket products/services
Experience in successfully meeting sales targets by converting interest into bookings
Deep passion for travel and strong destination knowledge with a desire to help others explore the world
A confident and articulate communication style that shows emotional intelligence and active listening skills
Strong organisational skills and high attention to detail to manage multiple journeys simultaneously
Adaptability and resourcefulness to work in a fast-paced and collaborative environment

Nice To Haves

First-hand experience living in/travelling to Alaska & Hawaii, or visiting US National Parks & the Canadian Rockies
Experience in luxury travel or hospitality is an asset

Responsibilities

Use sales techniques and persuasive communication to convert enquiries into bookings
Lead in-depth discovery calls with each client to understand the vision, style, and preferences for their trip
Design tailor-made itineraries in collaboration with our teams in-destination
Present proposals with confidence and use storytelling to build excitement for Kensington's unique offerings
Guiding clients through each step of the booking process, providing seamless communication throughout
Act as a trusted advisor before, during, and after client journeys
Follow up post-travel to collect feedback, request referrals, and encourage them to come back to you for future trips
Be trained on new and exclusive products/experiences Kensington offers that differentiate it from other tour operators

Benefits

Earn competitive base compensation + uncapped commission and luxury travel perks
Represent a globally recognised premium brand with exceptional product offerings
Work with warm, qualified leads - no cold calling!
Gain access to world-class training and destination certifications
Collaborate with a passionate, supportive, and travel-obsessed team
Grow with a company that values ambition, rewards results and promotes giving back

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