Alarm Dispatcher

Guardian Security Systems • Yakima, WA

4d • $20 • Onsite

About The Position

Guardian's Central Station is seeking an Alarm Dispatcher for the graveyard and swing shifts at our location in Yakima. The role involves processing over-the-phone requests, dispatching for various alarm events, and accurately evaluating alarm signals.

Requirements

• Embodiment of our Core Values: Kindness, Safety, Customer Hero, Technical Excellence, Predictable Success, Growth Mindset.
• Very detail-oriented, meticulous work ethic with desire to produce quality work output.
• Ability to work independently and problem solve.
• Must be comfortable communicating with any individuals, using any method of communication.
• Intermediate or higher technical skills when using computers is required.

Responsibilities

• Processing over-the-phone requests
• Dispatching on Fire, Security, Medical, and Life/Safety alarm events
• Comprehend and evaluate alarm signal events quickly and accurately
• Review account signal traffic history accurately and quickly
• Relay account/signal information in a complete and informationally dense manner

Benefits

• Health, Vision, and Life Insurance premiums paid for by Guardian
• Low-cost Dental Insurance
• 401(k) with company match after 1 year
• AD&D insurance
• Employee assistance program (EAP)
• Flexible spending account (FSA)
• Paid time off that builds with tenure (Year 1 - 88 hours, after Year 1 - 128 hours)
• Tuition reimbursement/PAID Professional Development PTO (24 hours that renews every year!)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees